Staff Well-Being in Schools

Research, Well at Work, Well-being

Staff Well-Being in Schools

Some B.C. ideas and approaches

A plethora of research demonstrates a strong rationale for addressing school staff well-being. The author shares initial learnings from an initiative in three B.C. school districts, where he is a Coach with newly created district well-being teams.

This article launches a long-term focus on workplace well-being in K-12 education. Watch for our Workplace Well-Being theme issue in December 2019. For more information on the EdCan Network’s workplace well-being initiative, visit

“When services and schools support staff well-being, it has a positive impact on staff retention, job satisfaction and productivity as well as on children and young people’s outcomes. The responsibility for staff well-being, like the benefits it brings, is shared between the learning community and individual staff.

No matter what your role – student, educator, sports coach, maintenance servicing, or administration – everyone needs to look after their own mental health. That means everyone is responsible for doing what they can to manage their own stress and build their own sense of positive well-being. A culture of good mental health for everyone starts with the individual.

The responsibility for staff well-being also rests with leadership – when the whole learning community is aligned in its understanding and practice of mental health promotion, real change is possible. When there’s a shared language around well-being, and structures and processes to minimise work-related stressors, then individual staff feel supported and part of positive community.

Staff need to work together to create an environment and culture where all members of the learning community feel supported and have the opportunity to flourish.”1

While many school districts support addressing students’ social-emotional learning (SEL) and mental health initiatives for students, far fewer districts have a significant focus on the mental health of their staff. Yet a plethora of research shows that there exists a strong rationale for addressing staff well-being. Poor staff mental health may impact students’ well-being and ability to learn, so supporting staff well-being benefits students. In addition, the human and financial costs incurred from treating staff psychological disorders in Canada are significant. Sisak et al argued:

“If teachers’ own mental health needs are neglected, they may be unable or unwilling to consider mental health problems of the young people they teach. When teachers’ emotional health is in jeopardy, it reduces their ability to support and respond to pupils appropriately, which creates further difficulties within the classroom and more emotional distress for pupils and teachers alike.”2

So why the focus on all staff?

A school district is a highly interactive community. All staff members should be a focus of well-being approaches, because each person is one part of the whole and each can impact or be impacted by other staff, students and parents at different times. Whether a teacher, an administrator, a special education assistant, a bus driver, a janitor, or a secretary, each person interacts to varying degrees with students, other staff and parents. We need the whole community to be healthy.

Educators and others working in K-12 systems are not health-care professionals. We do not diagnose or treat physical or mental health issues. But what we can do is to maximize the well-being of staff by creating supportive and caring communities in which we work, thereby reducing the possibility of negative mental health issues arising. It’s possible to build on the positive and address some issues that may be problematic in a variety of ways in order to improve staff well-being.

The B.C. experience

British Columbia has multiple government, union, and employer well-being/mental health initiatives, and what I will share is a very small piece of that overall picture. What follows are some initial learnings from three B.C. school districts where I have worked as a Coach with district well-being teams. These teams, consisting of one senior administrator, one district-wide staff person, and one health authority representative, are part of an initiative funded by the McConnell Foundation, and led by DASH Dedicated Action for School Health, to support B.C. school districts in their approach to promoting mental well-being for students and staff.

This infrastructure of external funding and support has been crucial, and a major factor supporting staff wellness approaches.

  • The Coach is a “critical friend” to the district team, aiming to support and enhance staff well-being by providing a neutral perspective, asking critical questions, and ideally engaging in dialogue with management, unions, Professional Development Chairs, and a range of committees.
  • Funding for Coaches’ time and travel, at no cost to the districts involved, has created tangible supports for several school districts.

Key findings and early action steps

Figure 1 summarizes priorities for action based on data from four focus groups in one B.C. coastal school district.

Staff Well-Being Priorities

While a range of staff identified what might be considered traditional well-being approaches like resilience, addressing seasonal challenges and work-life balance, we were surprised by the focus on improving professional relationships across all four focus groups. This suggests that with the high levels of staff interaction, staff felt that communications and dialogue could be significantly improved, and that such improvement would promote well-being. From elementary teachers there was a strong focus on the need for greater support in addressing student behaviour.

While the focus group data and staff’s recommendations for priorities provided a foundation for action, we also had to consider how to proceed.

How to move forward?

If you have ever been surveyed or participated in a focus group, you may have felt that once you had provided your input, some action might reasonably follow. You may have been frustrated that action did not happen as you’d expect. So having asked close to a hundred staff what helps or hinders their well-being, and what they would like to see happen, we as a district team were keen to avoid the “We told them but nothing happened” scenario. What we came up with emerged in part from the early, wide-ranging discussions about approaches to well-being with unions and management. It’s simply this: It’s not just up to the individual teacher, administrator or support staff worker to become more resilient. Neither is it up to the district to “fix” everything. It’s a combination, with individuals, groups and the district playing different roles but all having the potential to take some action. So we have proposed:

Individual approaches: what each person might consider

One example of this was a teacher who read the Educational Assistants’ (EAs) Focus Group report, outlining some data showing that EAs often did not feel included in their school. He added the EA’s name alongside his name on a label on his classroom door. It’s a simple step that takes no time and costs nothing, but addresses the issue and potentially supports EA well-being.

Collaborative approaches: what a group may choose to explore

One small elementary school group started an inquiry group to address well-being. Other options could be a group starting an exercise program or having more social events in their school, like lunches where all staff are invited.

Collective approaches: what might be supported by a district

In one district, where professional interactions were stated as problematic in all focus groups, the district provided some funding for participation in a university Symposia series3 offered by Simon Fraser University, which aims to improve dialogue in public education, and to enable any staff to engage more productively in conversations and dialogue with peers.

What may evolve from these approaches is that all staff could be encouraged to consider what actions they can take as individuals or in groups. School districts might enable actions of their staff through funding and support. Everyone can play a role, and there is no expectation that someone else will fix everything. Participation in any actions to address staff well-being would be voluntary. Stress-inducing issues such as student behaviour and professional interactions would be addressed with district financial support, but with staff leading the changes taking place.

Because of district budget cycles and timelines, there was a priority focus on collective approaches (district actions) in one district, with the focus on individual and collaborative steps coming later. However, in the two other districts where I work, there are significant steps to create collaborative actions in schools, with a wide range of learning groups in one district and the creation of “wellness champions” in each school who act as conduits for information and catalysts for action in a second district.

By sharing the learning across all three districts, we hope to avoid reinventing wheels already created and working effectively. By sharing our ideas with other interested parties across Canada we hope to learn from the work and experiences of others while sharing what we have learned. As a staff member in one of the school districts stated, in order to address staff well-being in Canadian schools and education systems, “we are better together.”

Getting Started with Workplace Well-Being: What we have learned

  • Start slow. Listen to teachers, administrators, educational assistants and other staff to build a foundation of understanding about issues and perspectives.
  • Engage with both management and unions to gauge perspectives, interests and concerns so that both become allies in addressing staff well-being.
  • Collect data. In two school districts, we conducted a total of nine focus groups with elementary and secondary teachers, school administrators, and other staff. I think the focus groups were a better way to collect data in these projects than surveys, as they not only provided rich data but started multiple and widening conversations in schools about staff well-being.
  • Think through how you move from data to action. What do the data tell you? What to do as a result? One school district has formed a Data Action Group to access a wide range of data to support district decision-making.
  • School, district and community context and culture are crucial to understand. While context is relatively straightforward, culture is less easily defined or agreed on. One school or district may have a very positive and supportive culture, while another may have deep differences and divisions. Asking five people to describe a school or district’s culture may result in five different answers, yet in some case we have found genuine levels of consensus in describing cultures less than ideal and which could be improved.
  • Build safe spaces where staff can speak freely and be respected for their views, but build in critical challenges if needed once those safe spaces are created, so that everyone in meetings feels able to challenge ideas while also maintaining respect and civility.
  • Communication is important. As well as the Focus Group Reports (5-9 pages) we produced one-page graphics to summarize both process and data in one district, so that anyone could quickly access the key information while also having access to the full reports should they wish to read them. After the focus groups in this district, any participant from the focus group, and any interested teachers, administrators or support staff workers, were invited to a follow-up dinner meeting to identify priorities for action. This kept more people involved and talking about actions to support well-being.
  • Consider partnerships and collaborations with external agencies such as health authorities, municipal governments, and/or community organizations.
Free Discussion Kit

Download the pro-learning session, Your Role in Promoting Staff Well-Being in Your School: Reflecting on lessons learned from three B.C. school districts at


Illustration: iStock

First published in Education Canada, September 2019



2 M. Sisask, P. Varnik, et al., “Teacher Satisfaction with School and Psychological Well-Being Affects their Readiness to Help Children with Mental Health Problems,” Health Education Journal 73, no. 4 (January, 2013): 1-12.


Meet the Expert(s)

Dr. Charlie Naylor


Charlie Naylor is the Lead Advisor and B.C. Strategic Consultant in the EdCan Well at Work Advisors’ Team. He was formerly a Senior Researcher with the B.C. Teachers’ Federation and is an Affiliated Scholar with Simon Fraser University.

Read More