Partnering with parents is a messy, complex undertaking. Parents may have language barriers or a personal history that makes communication challenging. Some may be difficult, demanding or indifferent. But they all play a crucially important role in their children’s lives, and are therefore key players in their children’s education. In this new issue, we rethink educators’ relationships with parents and parents’ role in education. How can we build better communication, understanding, trust and teamwork with our students’ parents – and work together for positive change?