The Behavioural Insights Team (BIT) generates and applies behavioural insights to inform policy, improve public services, and deliver positive results for people and communities. BIT works in partnership with governments, local authorities, businesses and charities, often using simple behaviour changes to tackle policy.
Behavioural insights is an approach that uses evidence of the conscious and non-conscious drivers of human behaviour to address practical issues. It is an approach inspired by the more nuanced and realistic understanding of human behaviour offered up by research in the behavioural sciences. Early applications of behavioural insights focused primarily on making small changes to how government services were structured and communicated. For example, a well known trial dramatically brought forward tax payments by informing late tax payers of the “descriptive social norm” that nine out of ten people pay their tax on time. In the decade since the phrase “behavioural insights” was coined, practitioners have started tackling increasingly complex challenges, like trying to find light-touch approaches to reduce burnout and increase workplace wellbeing.
BIT created and tested organizational approaches to improve school wellbeing in Canada. To develop organizational approaches, BIT conducted exploratory research including a literature review of current wellbeing and burnout initiatives, qualitative interviews with educators in Canada, and interviews with leading academics. These activities grounded the project in the best available evidence and the lived experience of Canadian educators. Following this exploratory research, BIT, with continued input from a range of Canadian educators, developed two low-cost, scalable approaches for evaluation in a randomized controlled trial.
Schools from British Columbia, Manitoba and Alberta were invited to participate in the trial. A total of 2,178 school staff completed a baseline survey, and 1,217 of them (from three Canadian provinces, five school districts, and 109 schools) consented to participate in the study.
When the beginning of the pandemic closed schools and left district leaders like me in a constant state of disruption, I joined a small working group of EdCan Network staff and colleagues from our Advisory Council for an important virtual planning process. We engaged in a series of sessions to get to the heart of the impact that our Network can achieve to support K-12 educators across Canada. After many iterations, our creative team wholeheartedly endorsed the following three priorities to respond to the rapidly evolving opportunities and challenges that our education systems are currently facing:
These priorities were the focus of our virtual December 2020 EdCan Advisory Council Meeting. (The first ever gathering of the CEA was in 1891 in Montreal.) We will continue to explore how we can align our focus with supporting Ministries of Education, faculty, and school district leaders, principals, teachers, and staff throughout 2021 as we strive to increase the capacity, self-efficacy, and well-being of our 110,000 members, and through them, to heighten every student’s well-being and opportunities for meaningful learning to help them discover their purpose and path in life.

For more information about EdCan’s Theory of Change, Intended Impacts and Strategic Priorities, please visit: www.edcan.ca/aboutus
For a list of the education and philanthropic leaders who serve on EdCan’s Advisory Council, please visit: www.edcan.ca/council
First published in Education Canada, January 2021
What else can be said about our experiences since the onset of the pandemic? “Unprecedented, stress producing, disrupting, mind boggling, unimagined.” All of the descriptors of our current context have been used and overused. Yet somehow the magnitude of it all never seems quite properly conveyed. The pandemic has shone a light, as rarely before, on the possibilities and opportunities for innovation and change in the education system. And we are all engaged in thinking about how we can respond in ways that not only address immediate needs but also capitalize on the opportunity for much larger and more significant innovation.
As children and teachers return to the classroom, we have searched for an accurate description of the impact of the pandemic on the education system and all the people within it. COVID-19 has exacerbated existing stressors and challenges as administrators, educators, and support staff return to school: it has been tough, really tough. Regular routines have been disrupted; the needs of many learners have increased, and those with special needs especially so; the need to be innovative and try new things, though exciting, has also depleted energy; children are experiencing high levels of anxiety and sadness.
Simultaneously though, the disorder presents us with an extraordinary opportunity to consider actions that are capable of transforming the system in ways that we could not have envisaged at the start of 2020. We have a chance now, from this place of disruption, to create a new kind of environment; one that is compassionate and nurturing as an essential foundation for learning; one that focuses on our shared humanity and provides continuous collaboration and learning for both students and educators; one that is grounded in an understanding of the complexity of the education system and acknowledges this in all of the decisions that need to be made.
Compassionate Systems Leadership (CSL) is a framework that can facilitate such a transformation. CSL is an approach to educational leadership that explicitly builds skills and practices in three interconnected domains (see Figure 1) that are required in this new reality: self (building a practice of personal reflection, mindfulness, and compassion), each other (building authentic relationships that can support generative conversations), and the system (developing skills and capabilities to use tools that honour the complexity of the work that needs to be done).

CSL draws on practices that are similar to those that have proven effective in building teacher well-being and supporting the social and emotional capacity of learners. It extends these to include the strengthening of interpersonal relationships, while deepening the understanding of how the system can perpetuate, rather than diminish, stress in the workplace. CSL can shift us out of that continuous cycle of doing what we can to take care of ourselves, while always returning to a structure that does not take care of the health and well-being of the people within it.
The foundation of CSL is a continuous practice of mindfulness and reflection. It draws on the premise that increasing the awareness of ourselves as leaders – our values and beliefs, our passions and our challenges – allows us to become more alert to how we are “showing up” at work every day and how our behaviour and approach might be impacting those around us. CSL uses simple tools to build this awareness. It encourages a practice of personal mindfulness meditation (the deep skill of pausing, understanding our emotions and thoughts, and responding from a place of clarity), and regular reflective journaling.
The CSL process also introduces practices that facilitate awareness and deeper, more authentic, and trusting relationships amongst groups of colleagues: these are essential to more courageous systems work. For example, “Check-in” (See Steps in Facilitating a Check-In) is a CSL tool that is simple and powerful. It creates the time and space for each person to share their thoughts and emotions without judgment. It creates a place where all those involved can bring their whole selves into the work. It asks that we practise the basic skills of intentional speaking and listening that can generate a new and shared personal understanding with our colleagues. The CSL approach also supports a curiosity into the possibility for more transformative conversations that take us beyond our existing ways of thinking and solving problems into a more aspirational approach that can encourage more innovative and creative solutions.
The core concepts of systems thinking (Meadows, 2008; Stroh, 2015) that are included in the CSL framework provide a broad set of tools for viewing the challenges and opportunities faced by schools and the system more generally at the moment. CSL incorporates a series of practices and concepts that facilitate perspective taking (from multiple perspectives), deepen knowledge about systemic behaviour, and illuminate the patterns that often lead to us into a continuous cycle of frustration and powerlessness, where we keep on doing the same things and getting the same outcome. One such concept is the Systems Iceberg (see Figure 2). This concept provides a structure to explore and unpack the system challenges that consume too much time and energy, and yield little progress. The iceberg moves us from seeing daily events, to understanding the patterns in these events and then digging deeper to understand the structures, processes, values, and beliefs that continue to generate non-optimal outcomes and leave us feeling stuck.

The CSL framework that we are developing in B.C. is a compilation of the work of many others. It is connected to the work of Peter Senge (2006) and Mette Boell at the Centre for Systems Awareness at the Massachusetts Institute of Technology. Through the Centre, a global community for systemic change in education is developing. In B.C. we have also integrated an approach to cultivating compassion that was developed at Stanford University and the Cultivating Compassion Institute based in California. And we are grateful to be able to draw on tools and approaches developed by Otto Scharmer (2018) (Theory U), Robert Fritz (1989) (Creative Tension), and others.
We are testing and applying this emerging framework with educators and other child-serving professionals in B.C. The B.C. Ministry of Education recently incorporated a CSL component in its Mental Health in Schools strategy. Through a robust and growing Community of Practice of educators and professionals from a range of sectors, which meets on a regular basis, we are continuously adapting the approach to integrate shared learnings and best fit the systemic context of participants. Our discussions and emergent practice focus on collaborative learning. And we are grounded in the idea that “we are the system,” that what we each do, individually and collectively, is an essential contribution toward meaningful and effective systemic change. We are also connected in a common commitment to approach the work ahead of us with an intention toward kindness and compassion (Jinpa, 2016); cultivating compassion for ourselves and for those we connect with every day is an essential foundation for the transformation that we seek.
Curious to know more? Check out the website: compassionatesystemsleadership.net
Photo: iStock
First published in Education Canada, January 2021
Fritz, R. (1989). Path of least resistance: Learning to become the creative force in your own life. The Random House Publishing Group.
Jinpa, T. (2016). A fearless heart: How the courage to be compassionate can transform our lives. Penguin Random House LLC.
Meadows, D. (2008). Thinking in systems: A primer. Chelsea Green Publishing.
Scharmer, O. (2018). The essential of Theory U: Core principles and applications. Berret-Koehler Publishers, Inc.
Senge, P. (2006). The fifth discipline: The art and practice of the learning organization. Crown Business.
Stroh, D. (2015). Systems thinking for social change: A practical guide to solving complex problems, avoiding unintended consequences and achieving lasting results. Chelsea Green Publishing.
It was September, the start of a new school year. Lunchtime was almost over and I remember leaning over the shiny wooden dining hall tables of Ackerman Hall to pitch an idea to my colleague, Suparna. I wanted to provide a creative writing opportunity for my Grades 9 and 10 students to think outside of themselves and build meaningful relationships with those beyond their own Senior School community. As we brainstormed, wisps of ideas coalesced. The service-learning opportunity that emerged was a cross-divisional project where my students would each interview a Junior School (JS) student from Grades 4, 5, or 6 and then craft a story, making the latter the hero of the story. We even leapt ahead and imagined the grand finale: Senior School students reading their masterpieces to the littler ones, with the latter listening with rapt attention and nibbling on chocolate chip cookies.
As an Academic English teacher, I consistently endeavour to stretch my pedagogy to benefit the personal learning journeys of my students. However, the intention to stretch beyond my pedagogical comfort zone brought trepidations. Despite my excitement for facilitating an innovative learning task, I felt nervous about possible challenges. For example, what if my students considered that writing a 1,000 to 1,500-word short story for JS students was too elementary and superficial? A lack of engagement on their part could result in insensitivities, hurting the JS students who looked up to them. I thought of the school community. Would they see this service-learning creative writing project as I did and accept it as an opportunity to go beyond normal coursework and explore not-yet-visible possibilities? I worried that the quality of the final pieces would be less than those produced through more traditional approaches. I moved beyond my concerns, however, with the support of Suparna and my administration. I deeply felt that the benefits and value of this project would far outweigh the drawbacks.
I pitched the idea to my students, and what a relief it was to see that there was no apathy, only excitement. My students decided to first conduct their own research to find out more about Grades 4, 5, and 6 students. What did they do in their spare time? What kinds of books did they like to read? What words were linguistically “cool” in their world? After a class discussion of their findings, each of my classes appointed subgroups to interview the JS teachers to gain further insight.
What happened next was sweet. Many of my students had already been taught four to five years ago by the teachers they were to interview. Stepping into their classrooms was, to my students, like stepping into their childhood. The teachers marvelled at their poise and maturity. They exchanged shy smiles. The students’ eyes shone with respect while the teachers’ glowed with care and joy. Patiently, the teachers answered their questions.
Next, my students conducted two sets of 30-minute interviews at the Junior School. Many of the Senior-Junior school pairings were done at random, whereas some were more deliberate to respect learner needs. For the first interview, the Junior students were asked to bring in three objects of personal significance from home to conduct a show-and-tell. Thrilled to be the centre of attention, they spoke openly about themselves. My students followed up with a second interview as they began formulating the type of story in which they would cast their young partners as heroes.
Once my students had their plots in order, they asked the Junior students to create three illustrations. My students provided just enough guidance for the drawings, but not enough detail to reveal the plot. It was a visual arts opportunity. The younger students, tickled pink that their new friends were thinking so deeply about them, zealously drew with an insatiable curiosity about the plot.
The revising and editing process took time. I had 40 students and wanted to provide meaningful feedback. Meanwhile, they continued with other language arts tasks. It was December by the time the Junior students received their personalized gift. My students carefully inserted their young friends’ drawings amongst the printed pages and bound their books neatly with ribbon. This time the Junior students visited the Senior School classroom, which was decorated for the holiday season. Clumps of Senior and Junior students sat all over the classroom, spilling into the hallway… and yes, the younger ones listened with rapt attention while drinking hot chocolate and nibbling on chocolate chip cookies. When the readings were over, the groups just carried on chatting. The sessions ended with hugs and the question, “When will I see you again?”
From a curricular perspective, my Grades 9 and 10 students developed their creative writing skills. However, what my students gained from this project went far beyond creative writing accomplishments. In particular, they began to learn that meaningful relationships lie at the heart of service, and that such relationships can benefit the school community in unpredictable ways.
The resulting stories were of higher quality than I have ever received. My students were not creating for a mark. They were focused on their new little friends.
It was serendipitous that two students who both loved music and had a penchant for breaking out into dance move sessions were paired together as partners. It was both fascinating and amusing to watch how they collaborated with each other during the interview sessions. They developed a common understanding of how to work together and an appreciation for their similar interests and qualities.
I watched an artistic Grade 10 student, who initially knew very little about video games, step outside of her comfort zone to learn all that she could about her Grade 6 student’s favourite game. As a result, she was able to celebrate her partner’s interest by writing about a protagonist who overcame the trials of a video game world.
One of my fairly serious students was paired with a couple of Grade 5 students who loved romances. With dreamy countenances and a twinkle in their eyes, they begged their senior partner to write a romance story. Also, the story had to include a pig. Although my student was challenged by the requests, she committed herself to the task because she was invested in bringing the story to life for her young partners.
My students were moved to see the JS students demonstrate an equal investment in the process when asked to provide illustrations for their stories. While distributing the completed illustrations to my students, I heard many of them excitedly cry out, “This is exactly what I had envisioned!”
Suparna and I noted that all of the students involved were able to experience positive emotions, felt fully engaged in the process, and built relationships that brought meaning into their lives. In the end, together they created a product that made their accomplishments visible. In fact, these experiences represent the five key elements that psychologist Martin Seligman believes promotes psychological well-being and happiness.1 We did not intentionally manufacture a project to “cover” these elements. A post-project reflection session revealed that we did.
The positive outcomes of this service-learning project were numerous and reached beyond relationship building.
Our school’s strategic plan includes:
My students had many opportunities to shift perspectives and see the world through the eyes of a JS student, cultivating a sense of care, empathy, and compassion. I frequently highlighted how chuffed the Junior students were to have new, older Senior friends. Their trust in my students helped the Grade 9s and 10s build confidence in their oral communication skills and experience growth in their interview techniques. All of the students transcended the barriers of traditional classroom walls and experienced an innovative form of meaning making. Cumulatively, all of these aspects increased my students’ investment in their finished products, and the resulting short stories were of higher quality than I have ever received. My students were not creating for a mark. Rather, my students were focused on making visible to their new little friends the heroes that they already were.
The JS teachers were impressed to see the quality of work that their past students were creating and were eager to adjust their current expectations to further nurture the skills they saw developed at the senior level. One JS teacher had her class create lovely thank-you cards. Another teacher planned to have his students dramatically recreate their story using a green screen in the future.
Unfortunately, the green screen dream did not materialize, as the COVID-19 pandemic hit and students were tucked away in isolation. The pandemic made Suparna and I wonder what such a project would look like if completely carried out online. Interviews and sharing sessions could all happen in virtual breakout rooms that could be monitored by teachers and recorded and submitted by the Senior School students to ensure ethical behaviour. Expectations and ground rules would need to be set in advance. Delicious cookies, I suppose, would also need to be mailed out to students.
No matter what the scenario, oftentimes as teachers, we postpone innovative ideas for more traditional approaches due to lack of time or confounding logistics. However, both Suparna and I feel that if it is at all possible (even on a smaller scale), service-learning initiatives are well worth the effort. The school community benefits, and students realize that perhaps the greatest secret in receiving an education is that they have the power to express that learning in an act of giving.
Photo: courtesy the authors
First published in Education Canada, January 2021
1 According to Dr. Martin Seligman, the five pillars of well-being are: positive emotion, engagement, relationships, meaning, and accomplishment. See: Seligman, M. E. (2012). Flourish: A visionary new understanding of happiness and well-being. Free Press.
The Power of Us enters the pandemic publishing parade with a compelling message that is both challenging and hopeful. Change consultant and author David Price makes a strong case for unseating traditional hierarchical ways of organizing our businesses, schools, and community organizations. That’s the challenge. But the hope lies in Price’s illustrative efforts to show us where in the world it is already happening.
The result of nearly three years of deep inquiry, The Power of Us draws us into a story of mass ingenuity, or what he refers to as people-powered innovation. Much more than just the sharing of ideas or organizing ourselves into cooperative clusters, it is the innovation that happens when groundswells of public activity, including inspiring examples of youth activism, meet up with organizations that understand and acknowledge that the traditional divisions between producer and consumer, artist and audience are quickly melting away. It’s what happens when companies start to see their users as co-creators, when the health-care sector starts to value highly invested patients as highly invested innovators, when schools begin to see their educators, parents, and students as co-learners, imbued with a sense of agency to make a difference outside the walls of the schoolhouse.
Price examines many of the familiar themes of change literature – ethos, structure, mindset, and leadership – through the lens of people power, supported by some very robust and compelling case studies written from the author’s own commitment (pre-pandemic) to travelling the world to find the organizations, companies, and schools that were actually showing up to their work differently. The generous summary of key points and take-aways at the end of each section invites the reader to look at their own practice and their own organizations through the lens of people powered innovation.
The COVID-19 pandemic forced David Price into rewrite mode, not because he was wrong, but because his ideas were so very right. COVID-19 is cast here, not as part of the scenery but as a main character, allowing The Power of Us to make a strong contribution to our rethinking of how we want to be in a post-pandemic world.
Photo: Dave Donald
First published in Education Canada, January 2021
Thread, 2020. ISBN: 9781800191181
“Ring out the old, ring in the new,” goes Tennyson’s poem, “Ring Out Wild Bells.”
Many of us were only too happy to ring out 2020, or maybe give it a firm boot out the door. With COVID-19 vaccines rolling out, we hope for a better year ahead.
But what are we ringing in – the new and better, or the same old? After a year of disruption, the longing to return to the status quo is completely understandable. But if that’s all we do in our schools, it’s an opportunity lost. This year brought us many lessons, including wider awareness of the pervasiveness of systemic racism. We saw both the drawbacks and the potential of online learning, and we also saw how less privileged and higher-needs students suffered disproportionately from the loss of in-person classes. Some students became frustrated and disengaged – but others thrived as they became free to follow their own interests without the social stresses of a classroom. All these experiences and more should lead us to question just what school could and should be as we move beyond the COVID-19 Era.
Through fall/winter 2020, and culminating in this magazine, we tracked the learning that was emerging from the struggle to adapt an education system to pandemic conditions and still provide quality, equitable education (read the whole series on our website). One standout for me was Vidya Shah’s article (p. 15) showing how we can (and why we must) work towards greater equity in education during and beyond the pandemic.
It’s important to acknowledge the huge effort and serious stress that educators at every level of the system have shouldered during this crisis. But now we have a chance to look forward, to ring in the new. In our spring issue, EdCan will explore how the UN Sustainable Development Goals can be used to engage students with global and local issues and help them acquire essential competencies. And in June, we invite contributors to share their vision for the (near) future of education. How can we create a schooling experience that truly prepares today’s students to build tomorrow’s world?
Photo: Adobe Stock
First published in Education Canada, January 2021
We want to know what you think. Send your comments and article proposals to editor@edcan.ca – or join the conversation by using #EdCan on Twitter and Facebook.
AS A RECENT elite-level athlete, varsity coach, and current educational researcher, I remain very concerned with the ways that locker rooms and physical education classes are still reproducing, reiterating, and regurgitating hegemonic forms of masculinity. A social hierarchy that rewards typical bodies, traditional expressions of masculinity, and athletic ability still seems to come to fruition as a result of the ways that gym class is taught. These elements of doing masculinity and doing sport collide head-on in gym class. Masculinity is policed and labelled by the ways that boys physically move their bodies (Kehler, 2016). Thus, male gym class must not be seen as an environment for “boys to be boys,” nor one of hardcore competitive sport. It is a comprehensive educational domain that needs to focus on the development of holistic young men (Gerdin & Larsson, 2017). School hierarchies will never change if gym class continues to reward the most physically typical and gender-conforming learners. Physical education can be about teamwork, collaboration, hard work, positivity, fun, and friendships (Gerdin & Larsson, 2017). Until this is applied to pedagogy, physical education will remain a regressive forum for the recapitulation and celebration of hegemonic masculinity.
Much research has recognized that the construction of masculinities is heavily linked to physical endeavours and sport (Wellard, 2009). This makes the appropriate facilitation of inclusive physical education even more important for the robust development of young men and boys. Despite the hegemony within physical education, now, more than ever, boys and young men are desperately trying to safely and publicly perform types of masculinity that do not meet the traditional requirements of what it means to be a “boy.” But these attempts at gender diversity seem to draw the most attention and danger in the realm of physical education and school-sanctioned sports. It is sadly known, province to province, that physical education enrolment numbers after Grade 9 often drop precipitously (Dwyer et al., 2006). Too often, educators are ignoring the early warning signs of many boys’ discomfort with physical education. Many boys intentionally forget their athletic wear, conjure up imaginary injuries, skip class, and create ailments, all as a way to avoid gym class. The same avoidance tactics are deployed within the locker room because many boys fear how their masculinity will be read based on their physicality. This means many of them nervously change in a washroom before entering the locker room, seek refuge in a cubicle, strategically position themselves in a corner, or simply do not participate (Kehler & Chaudhry, 2018).
Physical education should not promote an uncomfortable atmosphere of ableism and heteronormativity, and its pedagogy should not perpetuate this. I am concerned with how physical education is still pedagogically deployed in such an exclusive manner. Gym and physical education classes are comprised of learners who range from the lowest of physical capabilities to the highest, and of learners who express masculinity in a multiplicity of ways. Pedagogy should reflect this. It is certainly not always an easy task to fulfill the athletic or social needs of all learners, but the young men and boys who struggle in the domain of sport and fitness, or express diverse masculinity, deserve a serious effort. They deserve to not be forgotten and to not be left out. They deserve to flourish in an athletic environment that supports their broad range of masculine gender expressions and athletic skills.
I would like to encourage educators and teacher-coaches to foster a physical education environment that instills confidence, positivity, passion, and excitement in all learners, no matter their physical capabilities or unique expressions of masculinity. To do so, I provide a framework of steps that can be cyclically applied within the classroom, and on the field, court, or rink.
Step 1: Always start with a conversation. Before every class, unit, or semester it is important to transparently set the stage, much like providing learning goals. Learners need to know the structure of the class and what the aim of the time being spent there is. It is essential to let learners know that this is not a place of high-intensity competitive sport. It is a place to learn about inclusivity, collaboration, teamwork, fun, and friendship. Additionally, learners need to realize that understanding a sport is simply one assessed component of their time in gym class. They need to know that they are being evaluated in the areas listed above.
Step 2: Level the playing field. The curriculum is certainly a guideline for what to teach, but diversifying it as much as possible is an exciting way to reposition or disrupt traditional ability and the social power imbalance it can create. Incorporating adaptive modes of sport that make them accessible to all learners is a fantastic way to level the playing field (Wood, 2015; School Adapted Team Sports, n.d.) It is important to strive toward equally spreading the feeling of comfort. By disrupting or altering traditional sport, educators are allowing students who may have otherwise never felt it to feel comfortable in gym class. Or, create a more universal sense of discomfort by introducing new forms of sport that allow all students to be of equal ability and confidence.
Step 3: Never stop role modelling. Often physical education teachers or teacher-coaches are highly regarded by students as being cool. I encourage educators to use this influence as a way to constantly perform masculinity or allyship in a healthy, robust way. This means speaking up when phobic pejoratives are used, establishing relationships equally with all learners, and embodying inclusivity at all times.
Step 4: Always debrief. Allocate at least ten minutes to unpack the lesson, practice, or class. It is another explicit reminder of what was learned and gained from the session. Refer back to Step 1’s emphasis on inclusivity, collaboration, teamwork, fun, and friendship. Have students share moments where they collaborated, engaged in teamwork, had fun, and built new friendships. Let them leave knowing that these were the true goals of the session.
Step 5: Never stop checking in. Make it a habit to speak confidentially with learners or observe while teaching. Ask what their needs are. Discuss ways to address or remedy their needs. Restructure pedagogy in a way that facilitates the solution to these issues or needs. This step is the engine of inclusivity. Continue to come back to this step as way to persistently address the needs of all learners in a physical education class or school-sanctioned sport. When you begin a new season, class, practice, school year, or semester. Return to Step 1 and fuse it with Step 5. The cycle will then restart.
Photo: Adobe Stock
Dwyer, J., Allison, K., LeMoine, K., Adlaf, E., Goodman, J., Faulkner, G., & Lysy, D. (2006). A provincial study of opportunities for school-based physical activity in secondary schools. Journal of Adolescent Health, 39, 80–86.
Gerdin, G., & Larsson, H. (2017). The productive effect of power: (Dis)Pleasurable bodies materialising in and through the discursive practices of boys’ physical education. Physical Education and Sport Pedagogy, 23(1), 66–83.
Kehler, M. with U. Chaudhry (2018). Body building or building bodies: Improving male body image through Health and Physical Education. What works? Research Into Practice, The Literacy and Numeracy Secretariat.
Kehler, M. (2016) Examining boys, bodies and PE locker room spaces: “I don’t ever set foot in that locker room.” In M. Messner & M. Musto (Eds.), Child’s play: Sport in kids’ worlds (pp. 202–220). Rutgers University Press.
School Adapted Team Sports (n.d.). American Association of Adapted Sports Programs. http://adaptedsports.org/school-programs
Wellard, I. (2009). Sport, Masculinities and the Body. Routledge. https://doi.org/10.4324/9780203874400
Wood, R. (2015, August). Sports for the Disabled. Topend Sports. https://www.topendsports.com/sport/disabled-sports.htm
The McConnell Foundation has been supporting workplace wellbeing in K-12 education through its WellAhead initiative since 2017. In early 2020, it brought together relevant thought-leaders to consider how to make measurable improvements in the wellbeing of K-12 education staff across Canada. A Design Team was formed to develop a preliminary concept based on that initial thinking.¹ The Design Team then engaged with education stakeholders to get their feedback on the concept, and learn from their experience.
The stakeholders who participated generously shared their time, expertise, and encouragement, including pitfalls to avoid, opportunities to strengthen the approaches, and perspectives that had not previously been considered. Their feedback contributes to developing approaches that fit their environments, and accurately reflect their needs and preferences — which will ultimately lead to a greater impact.
¹Charlie Naylor (Independent Consultant), Felicia Ochs (Wellness Coordinator, Parkland School Division), André Rebeiz (Research Manager, EdCan), Tammy Shubat (Director of Programs, Ophea), and Kim Weatherby (School Health Promotion Consultant).
This week, the librarian who wrote the Yale Book of Quotations published his list of the top quotes of 2020; unsurprisingly, the top two spots on the list were held by “Wear a mask” (Dr. Anthony Fauci) and “I can’t breathe” (George Floyd). These two quotes, which speak to the COVID-19 pandemic and to racial/social injustice and inequity, point clearly to two of the most pressing issues we face in today’s world. So it is fitting that the EdCan Network has chosen the theme of “Educational Equity in the COVID-19 Era.”
The series of 12 articles published this fall tackle the issue’s theme from a wide array of perspectives, including school and central office leaders, teachers, students, and parents. As the series comes to a close, we consider the narratives and lessons that emerge from both the content of these articles and our own experiences, and we ask ourselves what these narratives might tell us about where we go from here.
Lesson 1: Educators can, and do, leverage technologies in powerful and creative ways, but inequitable access to devices and connectivity remains a major barrier to student success.
In her article, “Teaching through the Screen,” Stephanie Cortese describes her struggle to connect authentically to her students via digital platforms, as well as the joy she experiences as she discovers new ways to leverage technology to “cradle interconnection and create a new dimension of teacher/student relationships.” Indeed, as we progress through the pandemic, we have witnessed incredible examples of teachers’ creative, effective, and innovative uses of technology, with educators turning to platforms like YouTube and TikTok to engage students in learning. However, we can’t rely on educators alone to make e-learning work for all students; in “E-learning at Home,” the authors note that access to digital devices has been a significant challenge, particularly for children in more vulnerable communities. And while many provincial and territorial initiatives have been devised to equip low-income families with laptops and Internet access, the fact remains that without sufficient training on the use of technology for educational purposes, these programs will do little to remedy the inequities that exist. It is clear that more comprehensive long-term solutions, including equitable access and tech-related instruction for students, and professional learning programs and support for teachers and administrators, are needed to bridge the digital divide in our schools.
Lesson 2: As home-school relationships become increasingly important, parents’ abilities to support their children’s learning can have a major impact.
As educators, we’ve long known the importance of strong home-school relationships. But as schools transitioned to online learning in the spring, those relationships became even more critical as the tasks of supervising and supporting children’s learning fell increasingly on parents and guardians. For example, researchers found that for families of students with special education needs (SEN), the quality of at-home schooling was closely correlated with the quality of the “working alliance that existed between parents and school staff”; the best outcomes occurred when there was frequent and positive communication between home and school. However, for many working parents, the task of supervising at-home learning presented a considerable challenge, with lower-income families finding it particularly difficult to balance their own work schedules with the added pressures of increased parental involvement in remote learning. Indeed, in “Class Matters,” Andy Hargreaves argues that the issue of socio-economic diversity is frequently ignored in discussions of inclusivity and calls for increased focus on the effects of class inequality on educational outcomes.
Lesson 3: School climate has a significant effect on how teachers, learners, and parents experience school, but care must be taken to ensure inclusivity for all members of the school community.
Life in the midst of a pandemic can be incredibly stressful, and adding the anxiety of remote learning into the equation creates incredible pressure for families. A positive school climate can play a major role in lowering stress levels all around, and effective, frequent, and consistent communication is an important factor. School and central office leaders can set the tone for teachers, parents, and students, and a “clear focus on calm, steadfast, patient messaging” is key. As we grapple with the disproportionate effects of the pandemic on vulnerable communities, however, leaders must also ensure that they maintain focus on these inequities and should carefully consider “what kind of spaces they are creating for teachers, students, and their families to dialogue about equity issues.”
Lesson 4: The move to remote learning has laid bare the degree to which teachers’ (and schools’) roles extend beyond academic instruction.
With the move to online learning, those outside of the field of education are beginning to understand what we as educators have known all along: that “the role of ‘teacher’ is much more than one of providing academic knowledge and skills to students.” Indeed, schools and teachers play a number of important roles in students’ lives, relating to many aspects of students’ health and well-being. For the most vulnerable students, at-home schooling has in some cases meant a loss of access to food, to a safe space, or to mental and physical health supports. This is partly why, as Paul Bennett notes, “Closing all schools should be the last resort this time around.” But some researchers now point to the opportunity offered by this realization of the critical role of schools and teachers, calling not for a return to business as usual but to a future in which teachers are no longer asked to “do more with less” and our education systems are rebuilt on “solid foundations of sustainable equity and well-being.” And this brings us to our final lesson.
Lesson 5: The challenges of the COVID-19 pandemic offer a tremendous opportunity for transformational change in our education systems, should we choose to take it up.
While many of us may crave a return to normalcy, we must also consider the injustice and inequity that “normalcy” actually entails. The current moment, while challenging on numerous fronts, also offers a chance for a fresh start; this message of hope and possibility is woven through a number of the articles in this issue. Indeed, as Stephanie Cortese reminds us, “As we transfer our binders and printed lessons onto digital platforms, and blend our classrooms into interactive and accessible hubs, we need to embrace a new vision of what an educator can be. It is not the end of the role, but rather a transformation of it, which we get to be part of.”
This transformation holds the promise of profound structural change: it might allow us, for instance, to explore “the ways that white supremacy has been manifested by COVID-19 and to challenge the devastating effects the pandemic has on racialized students.” The return to “normalcy” is certainly the easier route to take, but as educators, we must recognize the profound implications of the path that we choose going forward, and the impact that it will have on the students in our classrooms for many years to come. As we sit at the crossroads of the twin crises of COVID-19 and social inequity, we should take to heart Vidya Shah’s words: “May we find the individual and collective courage to centre relationality, community, and collective care above our individual fears, insecurities, and self-interest.”
Photo: Adobe Stock
I want to be clear about two things. The first is that everyone within the education system has made herculean efforts to keep kids safe, maintain positive environments, and in the midst of all this still cultivate the conditions for learning. Teachers, educational assistants, bus drivers, custodians, clinicians, library technicians, secretaries – all have done what is needed and beyond.
By way of example, music educators have adjusted countless times, redesigning their entire practice on a moment’s notice. Physical education teachers continue to take their learners outdoors for high-intensity experiences that are critical to wellness. These are just a few of the ways educators have pushed the boundaries of their expertise.
Second, teaching children remotely – whether that is for four days or two weeks, half of them in and half out, hybrid, hyflex, or hub-based – is really difficult. It requires expertise, an ability to work with families, and a fundamental shift in design. Simply teaching online does not equate to learning, and in some cases can be deemed miseducative. Moving worksheets online isn’t remote learning. It’s just worksheets online.
British researcher and consultant Dylan Wiliam makes the claim, supported by cognitive science, that the single most important factor in a child’s learning is the quality of the teacher and the day-to-day interactions that child and adult have. Not class size. Not the design of the classroom space. Not the amount of technology strapped to the wall. Not even the curriculum.
What counts is the expertise of teachers – teachers who spend countless hours designing deep learning experiences to engage their learners, to cause cognitive dissonance, and to fundamentally cause learning. And this comes in all sorts of forms. From traditional teachers at the front of the class, to project-based-learning teachers, and to those who weave back and forth with ease, a teacher’s expertise in teaching is what counts in learning.
COVID has certainly challenged this. With Senior Years learners attending every second day in most of our school divisions, and Early and Middle Years students having to leave for periods of time when cases occur, educators’ expertise has been put to the test. Their ability to replicate what they do in the classroom has been stunted, fractured – perhaps even sabotaged – by a virus that has shown no mercy.
And despite all these challenges, our teachers have persevered.
We have seen that success in the micro and macro adjustments educators make toward deep remote learning derives from three design assumptions. These assumptions rely in turn on the experience, research, critical thought, and desire to collaborate on the part of educators. Again, teachers are engaged in this work, despite the masks, the plexiglass, and the many unknowns.
The first of these assumptions is that what is done in the classroom cannot be replicated. We know the best learning happens in the classroom, on the land, at the internship, or in the lab. With the potential of face-to-face learners, learners connected online in the moment, and learners who need to learn in an asynchronous way, the expertise of a teacher can be stretched and distorted. In these cases, educators have reconceptualized their time. We have learned that an educator’s online time is best spent with small groups and individuals, and engaged in conferencing, coaching, planning, and feedback. Our teachers have expertly designed stations where learners rotate from asynchronous blocks of providing each other with feedback, to a small-group discussion with the teacher, and then time to read, reflect, and design significant projects.
The second assumption of deep remote learning is that the educator knows the curriculum well. Our educators see the curriculum dripping from the buildings and trees when they walk down the street. There are no limits for them. They read ferociously, they are engaged in the community, and they always seek to bring their passion into the classroom. They are able to bring curriculum areas together in powerful transdisciplinary projects that ask learners to engage in adult work – that is work that obliterates silos and domains and work that forces us to wrestle with the unknowns about the human experience.
The final assumption on which deep remote learning is predicated upon is the critical relationship that the educator has not only with the child, but with the family. We have seen this in the Kindergarten teacher who reads with her learners from the front door or in the backyard. We have seen this in the Middle Years educator who knows the circumstances of each of his children and is able to engage with each of them through the choice in reading and writing workshops. We have also observed this through the Seniors Years educator who follows the golden rule when teaching in a pandemic: less is more. There are countless examples of teachers who pull back and bring to light what Parker Palmer deems “the grace of great things.” Big questions, big struggles, big ideas, big history.
All educators are making quick cuts in muddy fields as they react to where their learners are – physically, emotionally, and cognitively. To meet the needs of learners, educators across the system demonstrate what matters: expertise. Expertise in design, expertise in passion, and expertise in love.
We need to nurture and support this expertise as we move further into the abyss that is COVID-19.
Photo: Adobe Stock

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How can we support our school leaders to do their best work?
In a pandemic year, many of our traditional structures for professional development are changing radically. People aren’t permitted to gather in person, to share and to collaborate as we normally do. In this context, how do we maintain that personal connection to each other? How do we collaborate on the complex work that leaders do? And how can we support the growth and development of our principals, vice-principals, and other leaders when our traditional structures are disrupted?
In response to these questions, in the spring of 2020, Surrey Schools in B.C. began implementing an online one-to-one virtual coaching model to support the growth and development of principals and vice-principals. Mirroring hybrid models in our schools, this model focuses on leadership in times of complexity. Each participant received dedicated one-to-one support from a trained and experienced coach, who served as a confidante and learning partner to support their unique and individual learning needs. The model and the support it provides have been extremely well received, and we now have extended this work and coaching from the summer into the fall, with more than 90 district principals, principals, and vice-principals participating. This article explains the rationale for our model, how it works in practice, the feedback we have received, and our hopes for the future.
While we were designing new learning experiences for our students, we also began to consider how to best design hybrid models of professional development for our school leaders. We had an opportunity to engage in an online coaching program tailored specifically to address the pressures of leadership during a pandemic. This was a unique opportunity at a unique time.
Years ago, I (Jordan) changed my own professional development strategy to include personal coaching. Rather than travelling to conferences, watching presentations or speakers, I found someone to coach me, to hold my feet to the fire about my own strategic plans, initiatives, and goals. To me, the change was transformational. It wasn’t transformational because I learned new things; it was transformational because I had someone at my side, a confidante, to hold me personally accountable for the work I committed to do.
Coaching is a strategic partnership. Everyone should have a safe space in which to discuss any aspect of their work. The ability to have someone external to your organization who can reflect, clarify, and challenge your beliefs and work can be enormously rewarding. In a COVID world, leaders are under intense pressure. We need to find ways to support our leaders, and this opportunity to provide safe, external, and confidential coaching was timely.
We decided to partner with BTS Spark, a non-profit education group that matches school leaders with professional leadership coaches. In our collaboration together, it became clear that our first priority was to offer a summer program for school leaders focusing on personal resilience and well-being. We knew leaders were experiencing higher levels of stress in facing not only the challenges caused by the disruption of the pandemic to the previous school year, but also the uncertainty of what the upcoming school year might look like. We co-created a program to meet those needs, as well as our timescale and budget.
The Surviving to Thriving program was offered as an optional program to principals, vice-principals, and district principals. As a completely voluntary offering during the summer vacation, we were unsure how many school leaders would be interested in the opportunity. We hoped that 10–12 people might sign up. We were pleasantly surprised and delighted that 85 school leaders signed up to take part in the summer program.
FIGURE 1: Surviving to Thriving Coaching Journey

The virtual program was designed to combine one-to-one coaching sessions (providing personalized support to match each individual’s needs and context) with group coaching sessions (offering much-needed connection between school leaders during a time of stress and isolation). (See Figure 1). Over a period of a month, small groups of six people met weekly via Zoom for 90 minutes with a professional leadership coach. The goal was to hone and develop their skills to build personal resilience and resourcefulness. The work included reflecting on their well-being and balance, learning how to manage their state of mind, understanding what motivates them, exploring how to bring their “spark” into their work, and learning practical tools to help them deal with difficult interpersonal interactions, whether with parents, colleagues, or students. In between group sessions, participants could access one-to-one coaching sessions to process individually with their coach how to recover from the challenges of the spring and prepare themselves for the unknowns of the fall.
Feedback from the program – both formal evaluation and anecdotal feedback – was extremely strong. Participants were surveyed both before and after the program, and their responses consistently showed positive experiences. As a result of the program, our principals reported being more able to manage their state, stay resilient, achieve a work-life balance, deal with energy-sapping relationships, tackle difficult conversations, and go into the new school year with a clear vision (see Figure 2). All those surveyed said that they would recommend coaching to colleagues.
FIGURE 2: What impact did this coaching have?
| Principals/VPs participating were asked to self-rate… | Before | After |
| I have strategies to stay resilient and effective in stressful situations… | 64% | 100% |
| I am able to create a balance in my life… | 44% | 90% |
| I have a clear vision for the new school year… | 43% | 100% |
| I feel that I have the tools to manage energy-sapping relationships… | 30% | 100% |
| I feel confident having difficult conversations… | 39% | 90% |
As one participant commented, “I appreciated the opportunity to connect with my colleagues and to sort through the areas of my personal and professional life that are diminishing my spark. I feel I have tools to go forward this year with more positivity and resilience.” Another principal added, “I am looking forward to putting the strategies in place when I get back to work. I know that certain issues that I had at the end of the last school year are now put in a better perspective for me. If I didn’t have this program, I believe I would have opened this new school year with these issues holding me back.”
I know we were not alone in facing the dilemma of how to provide support to our school leaders through a school year full of unknowns. What we did know was that the school year was likely to be a challenging one, that leaders would need to find new ways of leading in uncertainty, and that the usual face-to-face professional development and conferences were not on the horizon. We felt that leaders would want to draw on support that was responsive to what they were facing in their own context.
Our school leaders can build their capacity by tackling the very real challenges they are facing in their schools, all with professional guidance and support.
On the strength and feedback of the summer coaching program, we invited coaches to support our principals, vice-principals, and district principals through the fall. Participants were offered six hours of one-to-one time with a professional leadership coach, connecting virtually via Zoom at times to suit them. The coaching is responsive, focusing on their most pressing priorities and the challenges they are facing in their schools.
Again, this coaching was an optional offer and we saw relatively strong take-up, with 40 percent of all school-based administrators selecting to access the support. At the start of their coaching program, principals were guided through a self-reflection on their leadership capabilities, to identify both their natural strengths and the areas they wanted to develop in their current school context. As you can imagine, there was no shortage of needs identified!
It was interesting to see where principals wanted to focus. Our principals’ coaching objectives were analyzed and mapped to their curriculum of 33 leadership mindsets (see Figure 3). This revealed that our principals asked for help with:
As Superintendent, seeing the selected areas of focus gave me a window into the uppermost needs of our principals as they headed into the new school year.
FIGURE 3

We talk a lot about equity of access for students, but less about equity of access for our school leaders to quality professional development. This coaching model is delivered virtually, via Zoom, and is thus accessible to all schools at times that suit them. With this model, principals in the most remote schools in our country can still access top-quality leadership coaching, and they are also able to access French coaches.
While virtual coaching has provided support throughout the COVID-19 pandemic when face-to-face professional development is not a viable option, we feel that we may have tapped a valuable new method of personalized support. Coaching is offering our school leaders something new and vital. They have a thought partner, a critical friend outside our school district, and a leadership expert with access to a wide-ranging curriculum of practical strategies to enhance their leadership. This professional development is differentiated and is not a one-size-fits-all approach to leadership development. Our school leaders can build their capability by tackling the very real challenges they are facing in their schools, all with professional guidance and support. The potential to extend this offer to teacher leaders is enticing, and we are considering next steps.
We continue to look at how coaching can be one powerful mechanism to help support the development of leaders at all levels. We are also asking what it looks like to be more coach-like across the organization. We are excited to offer professional coaching to leaders in our education system, and I look forward to seeing the difference this will make as we move through this unsettled year and beyond.
Photo: Adobe Stock
First published in Education Canada, January 2021
The school shutdown triggered by the COVID-19 pandemic in spring 2020 required system and school leaders to reimagine schooling and articulate how the very nature of teaching and learning would be impacted.
At the time schools were shuttered, school leaders identified four immediate challenges necessitating reconsideration of their roles and responsibilities:
Given these emerging realities, we became curious about how equity was being experienced on a broader scale and were prompted to ask the question: What systemic interventions, structures, and processes were implemented to assure school leaders that that they would receive the support necessary to maintain effectiveness throughout this environment of uncertainty?
In 2017, we began a leadership development initiative in a southeastern Alberta school division with the goal of enhancing school leaders’ awareness of and capacity to engage in effective leadership. Over three years, we implemented a model of generative leadership (Adams et al., 2019) to support principals’ and vice-principals’ instructional leadership growth. Specifically, we were interested in the impact of four processes that informed leadership development:
Over months of collaboration, we observed system and school leaders develop understandings about their roles as leaders and grow in confidence to engage in and facilitate inquiry-based professional learning. Then schools closed.
Previous research has explored the ways in which change influences the professional identity of leaders and teachers and how they go about their work (see, as examples, Flores & Day, 2006; Helsing, 2007). As researchers, we recognized the potential for these dramatic circumstances to undermine the work of school leaders; however, we also recognized that times of turmoil might prompt new ways of thinking, being, and acting. With this in mind, we relied on the work of Marris (1975) and his understanding of the human need for “threads of continuity.”
Marris suggested that in response to experiences of change and uncertainty, individuals seek threads of continuity to sustain their perceptions of meaning, purpose, and identity. He explained that individuals assimilate new experiences by placing them in the context of a familiar, reliable construction of reality. His model provided a framework for our thinking as we sought to understand why and how leaders were able to negotiate the rapid and comprehensive changes that emerged in response to the pandemic.
To help understand the ways in which school leaders were accessing divisional supports provided by system leaders, we asked principals and vice-principals six open-ended questions through an online survey. The questions addressed:
Responses were received from two central office leaders, ten principals, and ten vice-principals, representing 48 percent of the participant pool.
One school leader highlighted the importance of continued monthly visits and monthly professional learning workshops:
“Previous routines and structures at our school greatly assisted us and prepared us for the pandemic. Our school continued to move forward, despite the challenges we faced. The collaborative, trusting relationships we have developed over the years helped move us in a positive manner.”
Specifically, school leaders identified their work with generative dialogue (Adams et al., 2019), the collaborative response model (Hewson et al., 2015), distributed leadership (Spillane, 2006), and their school division’s focus on student and staff well-being, as being helpful as they responded to the new demands of the pandemic.
The processes associated with generative dialogue provided leaders with tools for sustained and purposeful conversations with teachers about student learning. One leader noted, “[My] generative dialogue skills helped administrators in collecting feedback to inform planning.” By using collaborative processes such as analysis of student work exemplars, school leaders worked closely with staff to track students who were less engaged with learning in the home delivery model; supported grade-level teams to collaboratively plan for student learning and to share their individual expertise in areas such as technology, student engagement, and formative assessment; and provided professional learning opportunities for the transition to at-home inclusive education delivery.
Leaders identified the importance of their division’s established focus on distributed leadership. Key to the distribution of leadership was the work of classroom support teachers and family school liaison workers. These support personnel were important to meet the learning needs of children prior to the pandemic, but have been critical since its onset.
The existing three-year jurisdictional plan encouraged leaders to focus school goals on the well-being of both students and staff. During these early weeks, identifying and facilitating emotional supports was given a heightened priority. Often in school leader responses, the word “calm” was used. They recognized that their reaction to these circumstances could either exacerbate or de-escalate the anxiety associated with uncharted territory – so they took the calm approach.
New structures were also created and were described as “purposeful,” “thoughtful,” “robust,” and “powerful.” The structures were modelled first by central office leaders; school leaders acknowledged the critical role of central office leaders in ensuring that planning processes were in place to address the evolving needs that arose throughout the spring.
The notice of school closure was quickly followed by an emergency learning plan developed by the central office leadership team. The plan’s meaning and intent were further highlighted and reinforced through regular “Principal Huddles” involving central office and school-based leaders. Classroom support teachers worked closely with educational assistants (EAs) and classroom teachers to ensure that supports continued for children on Individual Student Learning Plans (ISPs). EAs (many of whom remained employed throughout the pandemic) played a more directive role in supporting children and often became the “go-to” person for the child.
Collaboration took on an expanded role. For many teachers, collaboration became a focal point of their learning. The structure for collaboration existed in the schools, but it now became essential to meeting the challenges imposed by home learning. Time, formerly in short supply for collaborative work, suddenly became available. Teachers were meeting virtually in grade groups, interest groups, learning groups, large groups, and thematic groups (e.g. literacy or numeracy focused) on a weekly and sometimes daily basis.
Professional learning focused on supporting the work of teachers in this new learning environment. Generative dialogue was used to support leader and teacher conversations “in emergent items like assessment and reporting and instruction in e-learning like never before.”
Divisional initiatives supported the purchase, dissemination, and use of technology. The first step was “the establishment of a universal level of tech ability (Google Classroom/Meet) and access to the technology by staff and families.” A division-wide purchase plan allowed individual staff members to access technology so they could work from home; families were provided Chromebooks/iPads for student use, and where necessary, Internet connection was also made available to families in need.
Led by central office leaders who were purposeful in their “common messaging,” communication between and among central office leaders, school-based leaders, teachers, staff, and families took on an amplified level of importance. Central office leaders ensured close and regular contact with their designated schools, and shared feedback from school leaders with the central office team. Communication was scheduled and focused on essential messages. The superintendent was in regular communication with all leaders and staff through video announcements and recorded messages, giving voice and personalization to the jurisdiction’s pandemic emergency plan and to the division’s commitment to student learning as the hallmark of success in the midst of uncertainty. Through his lead, school leaders also embraced a priority of more frequent communication with staff through a variety of modalities, both technological and personal.
We observed that school leaders relied on three threads of continuity to maintain their sense of meaning, purpose, and identity as they coped with these challenges:
These three threads of continuity were instrumental in ensuring that school leaders were supported in their learning and growing toward increased effectiveness in a global environment of uncertainty. As organizational strategies, they offer potential for system leaders to consider in times of rapid change.
Photo: Adobe Stock
Adams, P., Mombourquette, C., & Townsend, D. (2019). Leadership in education: The power of generative dialogue. Canadian Scholars’ Press.
Alberta Education (2018a). Leadership quality standard. Alberta Government. https://education.alberta.ca/media/3739621/standardsdoc-lqs-_fa-web-2018-01-17.pdf
Alberta Education (2018b). Superintendent leadership quality standard. Alberta Government. https://education.alberta.ca/media/3739619/standardsdoc-sqs-_fa-web-2018-02-02.pdf
Alberta Education (2018c). Teaching quality standard. Alberta Government. https://www.alberta.ca/assets/documents/ed-teaching-quality-standard-english.pdf
Flores, M., & Day, C. (2006). Contexts which shape and reshape teachers’ identities: A multi-perspective study. Teaching and Teacher Education, 22, 219–232. https://doi.org/10.1016/j.tate.2005.09.002
Helsing, D. (2007). Regarding uncertainty in teachers and teaching. Teaching and Teacher Education, 23, 1317–1333. https://doi.org/10.1016/j.tate.2006.06.007
Hewson, K., Hewson, L., & Parsons, J. (2015). Envisioning a collaborative response model: Beliefs, structures, and processes to transform how we respond to the needs of students. Jigsaw Learning Inc.
Marris, P. (1975). Loss and change. Pantheon Books.
Spillane, J. (2006). Distributed leadership: The Jossey-Bass leadership library in education. Jossey-Bass.

A team of researchers from the University of Winnipeg have been studying stress and resilience in teachers since the pandemic began. Based on responses from more than 2,200 teachers from across Canada who completed surveys in April, June, and September of 2020, and several follow-up interviews, the researchers were able to gain a detailed understanding of the demands, resources, and stressors experienced by teachers, including their strategies to cope.
Note: These findings are part two of a survey series on supporting teachers during the COVID-19 pandemic. Survey responses were first collected in April/May 2020, when teachers had just begun to teach remotely (click here to check out the first set of survey results!). The survey was administered a second time in mid-June 2020. Data was collected once more in September 2020, when students (in most provinces) were physically back in school practicing safety protocols related to COVID-19.
Second only to the impact of classroom instruction, decades of educational research has demonstrated the important role school leaders play in supporting student success (Robinson, 2011). Leading for equity, however, often requires a different way of thinking about student success; one that recognizes that diverse contexts require decolonized and socially just approaches (Lopez, 2016). And so, leading schools is a socially complex and adaptive process, even in the “best” of times. The pandemic, coupled with social uprisings and a reckoning with our colonial past, has added additional layers of complexity that many school leaders are struggling to balance.
On the one hand, the pandemic has created a firestorm as school leaders grapple with new roles as “the other first responders” of the pandemic (Osmond-Johnson et al., 2020). Workload intensification and work-life balance have been an ongoing challenge for school-based leaders (Pollock et al., 2017). COVID-19 has exacerbated these issues, creating new accountability expectations around health and safety protocols that school leaders had little to no input in creating.
On the other hand, COVID-19 has also laid bare long-existing racial inequities that school leaders are compelled to address. Originally thought to be “the great equalizer,” according to McKenzie (2020), COVID-19 actually exploits differences between communities, using the existing “cracks in our system to get in, take hold and maintain its position.” In school reopenings, we have seen the continued proliferation of systemic inequities. A recent analysis of registrations in the Toronto District School Board, for instance, found that parents from low-income neighbourhoods comprised a much larger share of those opting for online learning. These neighbourhoods were also found to have a higher incidence of positive COVID-19 cases, larger populations of racialized families, and a higher percentage of multi-generational homes. So, while some can pay for personal in-home teaching and tutoring, “others who are fearful of sending their children back to school but cannot pay for private help are becoming test subjects for a new realm of online learning” (Bascaramurty & Alphonso, 2020).
White supremacy does not go away just because there is a pandemic. Rather, fault lines in an educational system that had been comfortably managing the status quo have been further exposed. In this sense, school leaders must understand the challenges and see the opportunities to ensure systems of white supremacy are challenged and dismantled. Complacency and wilful ignorance will no longer suffice.
If school-based leaders are to focus on equity, wellness, and dismantling systemic racism amid the complexities and challenges of leading during a pandemic, how can they operationalize that focus to ensure the needs of their students and teachers are being met?
First, school leaders must remain laser-focused, keeping equity at the forefront of their practice – not as something they do if they have time, but the lens through which they plan and engage in leading (Lopez, 2016). During COVID-19 this might include additional attention to pedagogy, particularly in the online environment. For instance, some students may not have spaces for online learning they want to share with others, and may not want to turn their cameras on. Educators should be mindful to not act on their own stereotypes and biases in such an instance, with school leaders supporting teachers in these endeavours.
Second, enabling the focus on equity necessitates a solid plan to deal with the most challenging aspect of leading at this critical juncture: the pace at which information, expectations, and directives are constantly changing. Within this context, a desire to plan with equity in mind is easily scuttled by the need to just survive the onslaught of new and often conflicting information. Developing a school-based communication plan as part of a distributed leadership model can help navigate the seemingly endless amount of “crucial” and “urgent” information leaders are tasked with addressing. This might include allocating specific responsibilities around various aspects of COVID communications to administrative support personnel and formal and informal teacher leaders within the school. Knowing when to defer to advice from public health officials is also important. This kind of distributed approach creates space for school-based leaders to also focus on the difficult work of addressing the systemic racism, educational inequities, and oppressive practices that have been made even more visible as a result of COVID-19.
Third, it is important that school leaders ask themselves what kind of spaces they are creating for teachers, students, and their families to dialogue about equity issues. This journey of change cannot be viewed as a series of tasks to be completed at the direction of a school district. Dismantling systemic inequities can’t be “workshopped” or managed with tips, tricks, and strategies. School leaders must explain the purpose of the work, connect it to a shared set of values articulated by the collective, and clarify the vision for moving the work forward. They must build a critical mass of support, encourage and empower those looking for opportunities to lead, and remain resilient and focused when challenged by those resistant to change. The moment we are currently in also provides school leaders with a great opportunity to build deep, lasting and respectful relationships with communities as a pathway to exploring the ways that white supremacy has been manifested by COVID-19 and to challenge the devastating effects the pandemic has on racialized students.
Finally, and perhaps most crucially of all, school leaders must honour the time, effort, and resilience required to engage in this work. Any leader who is prepared to invest time, energy, and resources into sustainable change knows that leading anti-racist work requires a focused and persistent long-range plan, driven by our students’ expectations for an education worthy of their desire to be academically challenged and socially engaged. It is important, then, that school leaders also engage in self-care to ensure they have the emotional and physical health to challenge white supremacy and its impact on their practice and their schools.
While it may seem safety protocols are the only thing school leaders have time for at the moment, it must be understood that wellness and equity are intrinsically linked. In this sense, school leaders must be prepared to centre equity as they lead through COVID-19; as Gaymes and San Vicente (2020) recently stated, “A crisis does not negate such responsibilities. It only enhances them.”
Photo: Adobe Stock
Bascaramurty, D., & Alphonso, C. (2020, September 5). How race, income, and ‘opportunity hoarding’ will shape Canada’s back-to-school season. The Globe and Mail.
www.theglobeandmail.com/canada/article-how-race-income-and-opportunity-hoarding-will-shape-canadas-back/
Gaymes, A., & San Vicente, R. (2020, March 27). Schooling for equity during and beyond COVID-19. Behind the Numbers. https://behindthenumbers.ca/2020/03/27/schooling-for-equity-during-covid-19/
Lopez, A. E. (2016). Culturally responsive and socially just leadership: From theory to action. Palgrave MacMillan.
McKenzie, K. (2020, August 13). Toronto and Peel have reported race-based and demographic-based data – now we need action. Wellesley Institute. www.wellesleyinstitute.com/healthy-communities/toronto-and-peel-have-reported-race-based-and-socio-demographic-data-now-we-need-action/
Osmond-Johnson, P., Campbell, C., & Pollock, K. (May, 2020). Moving forward in the COVID-19 era: Reflections for Canadian education. EdCan Network.
www.edcan.ca/articles/moving-forward-in-the-covid-19-era/
Pollock, K., Wang, F., & Hauseman, C. (2019). Proactively mitigating school leaders’ emotionally draining situations. Canadian Journal of Educational Administration and Policy 190, 40–48.
Robinson, V. (2011). Student-centered leadership (1st ed.). Jossey-Bass.
The spring of 2020 will be described as “unthinkable” in our future textbooks. Grocery shelves were emptied, parks banned, classrooms closed, and businesses boarded. The world as we understood it was paused. But through the challenges, perspectives started to change and priorities shifted. Despite the fact that we were physically separated from one another, we came to a common understanding: that the “busy” of our lives was a glorification of exhaustion, discontent, and fear.
Teachers, with no classrooms to teach in, found themselves having to transition into digital educational spaces. My position was a little different. I was an online educator long before the days of COVID-19. However, the forced isolation led me to re-evaluate my own professional practice, in order to answer the many questions that were coming forward at that point. I was forced to reflect. In doing so, I realized that I needed to translate digital learning into an authentic and valuable experience for my students, and I needed to shift my own mindset about online practices, opportunities, and capabilities. We needed to come together, not just for academic success, but for our well-being as a group.
I thought I knew all there was to know about online teaching. It was my specialty, after all. However, despite my familiarity with the platform, I never fully understood or appreciated its potential benefits. Initially, its service for me was as a connector for learning and one-to-one Q and A. Honesty is key here, and as an online teacher, I will frankly admit that prior to the pandemic, I was quite resistant to online interaction. I believed the benefits of face-to-face connection could not be replicated through a screen, nor were they reliable enough in that context for professional practice. When it was necessary, I used it sparingly and in short intervals, as we were instructed to do by our administration. It felt forced and cold.
However, circumstances of these past months allowed for time to understand the potential and value of online learning. It was my bridge to students who, otherwise, would not be able to continue their studies. My mindset shifted. Mediums such as Google Meets and Zoom helped to alleviate the feelings of isolation. I scheduled meetings multiple times each week, with no filters, and no staging of my table or background. I let the clutter of home and the sound of my toddlers’ Netflix cartoons be part of my presence. In order for this to feel authentic and genuine, I had to first be an example of that for my students. Slowly, as both my students and I became comfortable with the process, I was able to answer their academic questions, but also ask about the pictures on their wall or the scenery at their cottages, and have them giggle with me at the many cups of pretend coffee my daughter would pour me while interrupting my lesson: “Mommy needs more coffee?!”
In the absence of physical contact, technology allowed me to build relationships – and those relationships extended beyond our scheduled times. Students informed me that there were others in the class who were struggling with the course because of issues like Internet connection, transportation, and accessibility. I made the taboo move of passing along my personal number (GASP – I know, but I did it!) to have those students reach out to me. I would make the arrangements necessary to ensure they had support in completing their tasks, and/or resources beyond their academics, if needed. I arranged phone conferences, created live docs through shared Google drives to provide immediate feedback, and when necessary, reached out to my administration to send paper copies of the material through the post for the students in more remote areas. I sent text reminders when I could to those who needed the extra push.
I found that trust could be established through the monitors, not in spite of them. I began to approach this platform with a newfound appreciation for its ability to cradle interconnection and create a new dimension of teacher/student relationships.
I know each teacher’s practice and experience will be different, whether online or in the classroom. However, I have come to three key factors that were instrumental in making the online experience successful and fun!
Let’s also admit that despite its benefits, online teaching is hard! As e-learning teachers, we must combat the inconsistencies of attendance and daily logins, missed assignments, and students’ overall struggle with time management and motivation to engage with a screen for their academic benefit rather than social pleasures. We have worked very hard to do this, and continue to do so, to help our students find success within themselves, regardless of the unexpected circumstances they may find themselves in.
Our learning does not end when we become teachers. As we transfer our binders and printed lessons onto digital platforms, and blend our classrooms into interactive and accessible hubs, we need to embrace a new vision of what an educator can be. It is not the end of the role, but rather a transformation of it, which we get to be part of. Change is inevitable and remains one of the only constants – but our growth is an optional component.
Photo: Adobe Stock
First published in Education Canada, January 2021
Among the many things that were interrupted by the pandemic shutdown in March was a cherished weekly food program for high-school students with developmental disabilities. Prior to the shutdown, the students in the program talked about nutrition and made grocery lists at the beginning of each week. On Wednesdays, they travelled to the grocery store where they used their numeracy skills to buy the groceries that they needed. Thursdays were for food preparation, and they spent Fridays cooking and eating their special meals. In addition to learning to prepare food and use money, the program provided opportunities for physical activity, collaboration, and planning – important life skills for these students!
The educational team decided that the food program, as a much-loved and beneficial component of the classroom, was too important to be allowed to wither at the start of the pandemic. Even though the students could no longer travel to the store and cook together, perhaps the teacher could use video conferencing software to host a class where everyone could see the cooking? And, if the students had the ingredients at home, could the students cook along with the teacher? It seemed simple enough. An easy workaround here, a little extra time and energy there, and soon enough everyone would be cooking together remotely. And yet, it was not to be.
The first challenge they faced was the security of the video conference software. The principal, Peg Harper (all names are pseudonyms), told us: “We weren’t supposed to use Zoom because it’s not safe, so then we had to get them onto Microsoft Teams.” But the safety features of the new software program came at the cost of “lots of layers of security.” For many of the students, the new video software was difficult to access and navigate.
Another challenge was finances. Not all families had the money to buy they groceries they would need, so Harper offered to pay for the groceries: “Let’s take away the equity problem… whatever you need, we will just buy it.” It would require quite a bit of extra work, but the teachers said they were willing to wear the masks, buy the food, and then deliver the ingredients to the students’ houses.
Having worked through challenges related to technology and equity, safety policies from the board office raised the final obstacle. Even if they used contactless delivery, teachers were not allowed to deliver groceries. As Peg Harper was told, “What if a teacher dropped off a bag of groceries at the door and then a student gets COVID… so no, you can’t do that anymore.”
In the end, the barriers were too much. In spite of creative problem solving and everyone’s willingness to contribute extra support, the food program ended. We could hear the frustration in Harper’s voice when she told us:
“My story has to do with all the barriers. You think it’s really simple, that you are going to create this experience for your students remotely, and then just bang, bang, bang, bang, bang, bang, everything was hard. I kept thinking, ‘Does it have to be that hard?’”
The story of this food program typified many of the stories we collected from principals across Canada about their experiences during the COVID-19 pandemic from March to June of 2020. We interviewed 38 principals to find out what it was like to lead schools during those first four months of emergency home-based schooling. We asked them specifically to reflect on their efforts to support students with special education needs (SEN). Many of the principals told us their success stories, of how the school rallied together to support the students and the community more broadly. But the principals also told us stories where even their teamwork and the best of intentions were not enough to overcome the complex interlocking barriers related to technology, equity, and safety.
It has long been recognized that principals work extended hours. Nearly 70 percent of Ontario principals recently reported that they work more than 50 hours a week, with one in five working more than 60 hours (Pollock & Wang, 2020). In fact, substantial literature on principals’ work intensification has demonstrated that principals find it increasingly difficult to keep up with the pace of work. And yet, in addition to the amount of work that already comes with the job, the principals we spoke with told us that the pace of work exploded during emergency schooling. Their efforts to develop meaningful educational spaces outside of the school building became a second full-time job, on top of their regular responsibilities. Sanaya Cresswell, a principal participant in our study, told us that emergency schooling increased her regular day of work by about 8.5 hours: “When this started to happen, [my day] was anywhere from 6:30/7 a.m. to 11 p.m. – I just seemed to be continuously trying to figure out how to create some consistency when there really wasn’t any.”
One of the first challenges that principals faced was getting the tools of school into students’ hands. “It took a while to mobilize these people, give them tools, tell them how to synchronize with the family technology, and everything,” said Lily-Mae Lord. Online schooling was especially difficult in rural areas, where access to high-speed Internet tends to be inconsistent or unavailable; many rural students had to use a parent’s cell phone as a hotspot hub to stream data to attend online class. The switch to online schooling was also difficult for students from homes with few digital devices: “If you’ve got three siblings in the house who are all fighting over one Chromebook, that becomes a challenge,” noted Priyanka Brookes.
The challenge was not just to provide the technological tools that one might expect students would need (laptops, microphones). The pandemic also interrupted programs set up by the schools to provide essential items and services for families, such as reams of paper, craft supplies, food vouchers, gift cards, and even food. “We have a hospitality program that often will feed kids during the day… so these things are absent to these families and we worry about that,” explained Brookes.
Students with SEN were at great risk of not being well served by the emergency schooling provided through online platforms. As one principal, Nicholas Cairns, stated, “These are the ones who are going to fall off the cart and get left by the wayside.” Watching students with SEN struggle was difficult on the school team: “[It is] really heart-wrenching to watch them go through this, and to listen to the parents who are calling almost in tears because they’re frustrated,” said Lochlan Figueroa.
Translating in-person learning experiences to online formats was a major obstacle, especially for students who rely on a familiar adult to assist with their learning. One principal, Christine Lynn, stated, “It hasn’t been easy to even try to meet those needs when we don’t have the young person in front of us physically.” Mia Foley told us that even though she was able to coordinate teaching and support schedules so that students with SEN worked with the caring adult with whom they were most comfortable, “It’s still not the same as having the child seeing that person who sits beside them.”
Complex problems require creative solutions. Murray Brandt told us that one of his teachers “Would do basically porch teaching with these students every week. Because [the students] could not manage the technology… and they needed someone to walk through it with them.” This illustrates the level of commitment that principals witnessed as educational staff sought to support students with SEN during emergency schooling.
In addition to maintaining academic programs during emergency schooling, the priority for many principals was the social and emotional well-being of their students. Principals shared examples of students who were sad, upset, and unmotivated because of the fears and anxieties that the pandemic had provoked in their households. Building relational connections required more effort during the pandemic, and principals told us that they had to find creative ways to connect with students: “It is easy to get lost in the paperwork and getting the stuff done, but it is that human connection that’s really missing,” said Figueroa. To support students with SEN who were feeling disoriented by the sudden absence of familiar adults, many principals prioritized regular check-ins with students with SEN and their families.
Principals also tried to protect their teaching staff. Percy Little organized individual meetings with his teachers to check in with them and try and alleviate some of the additional workload they were facing. By taking on more of the workload themselves, many principals avoided delegating additional tasks to their teachers. As Kelan Mueller said, “I have to recognize the fact that right now they’re overwhelmed with what they’re doing in their new role and supporting all the children as best they can, making phone calls, supporting parents.”
Principals also worked hard to maintain their own emotional reserves. Even for those principals who were experienced with emotionally draining situations, the pandemic magnified the intensity of their mental fatigue. Principal Jadine Lovell explained it this way: “There are times when you close the door, and you say phew! It’s starting to go too fast, the pressure is strong.”
We also asked principals what they learned from the first four months of schooling during the pandemic. The principals provided three major takeaways for the future.
Incorporate distance learning in regular schooling. For many students with SEN, learning online came with some benefits: “Some of the kids that we think don’t do well in school, for whatever reason, have actually succeeded with online learning. That distance model works well for them, that they are out of the classroom, out of the distractions,” said Griffin Gamble. Facilitating synchronous learning allowed for easily formed small group interactions. Being forced to consolidate programs of study for online schooling reduced the cognitive load for students with SEN. By strengthening cross-curricular connections, “you’re reducing the amount of work for kids, and realizing that you don’t have to overwhelm them,” observed Rhiannon Prosser.
Coordinate SEN support with parents. Many students with SEN relied on parents for support when navigating technology, self-regulation, and academic development. “If you don’t have the parent helping the child turn on the computer, encouraging them to sit and work through, managing their behaviour in their home setting, [learning] is just not going to happen,” said Carson Moran. Students with SEN required intense and ongoing supports to participate in online schooling, and underprivileged families had a harder time providing that support.
Emphasize human connections. Principals had to be more explicit when it came to developing the kind of human connections that tend to happen organically in face-to-face learning: “Students need to know that you care about them and you are dedicated to their success before you move on to sharing content,” explained Figueroa.
Peg Harper’s question, “Does it have to be that hard?” is one that school principals, teachers, and school board members will mull over for years to come. Many of the procedures and policies necessary for emergency schooling were in place by the time school resumed in the fall, but there is no doubt that those first intense, scrambling, anxious months took a toll on everyone in the school system, and perhaps none more than the principals at the helms of their schools. When most of us were locked in our houses and making signs to celebrate front-line workers, principals and their school teams were reorganizing budgets, scheduling virtual visits, and doing whatever they could to maintain consistency for the most vulnerable students in our system. Like bakers making cake without flour or eggs, school teams came together to make school without access to the buildings, learning resources, and in-person interactions that form the ingredients of Canadian schooling. In spite of the challenges, there is much to celebrate. After all, those months may have been messy and frustrating but, as the principals told us, students with SEN were never far from their minds.
Photo: Adobe Stock
Pollock, K., & Wang, F. (2020). Principal well-being: Strategies and coping mechanisms in times of uncertainty. OPC Register, 22(3), 22–27.
As teachers, principals, and system leaders facing the reality of reopening schools amidst COVID-19, we entered the summer with trepidation; there would be no “holiday,” as travelling south of the Northwest Territories’ border and returning was discouraged. Instead, we frantically planned for both physical re-entry and remote learning to ensure equity and accessibility, while juggling to meet continually changing COVID-19 needs. August 2020 saw multiple email reminders about PPE, re-entry safety guidelines, and Chief Public Health Officer protocols. Staff familiarized themselves with safety plans, PPE wearing, and etiquette, and repeatedly reviewed new directives ranging from what to do if a child/staff member became sick to how to fulfil playground supervision, class bubbles, and how they functioned, one-way traffic, and laundering masks in cohort groupings. Then we looked at Essential Learning Outcomes, while preparing for in-class and remote teaching as needed.
The South Slave Divisional Education Council, situated on the south shores of Great Slave Lake in the N.W.T., serves a unique and diverse student population spanning both remote and regional communities, many with significant socio-economic challenges. It was in this challenging physical environment that we set about re-entry after months of school closures in the face of COVID-19.
PPE and provisions (in some cases washers and driers!) haven’t arrived! Logistics in the North can be tricky, so it’s understandable that staff are tense. Teachers, parents, and communities are all anxious as we recognize the serious potential consequences of having students return during a pandemic. Considering the bleak historical consequences of colonization, and the devastating effects of European diseases on the Indigenous peoples, the potential for further trauma in the North is huge. No one wants to get sick, or be branded Typhoid Mary in a small northern community.
By 8 p.m., the monumental efforts of all involved pay off as PPE, sanitizer, and handwashing stations are delivered and set up by staff, along with self-isolation rooms, to ensure readiness for opening day. The hand sanitizer dispensers challenge our collective problem-solving talents: the bag of sanitizer resists efforts to get it into the standing station. Brute force proves the answer; as one principal put it, “Take the cap off the bag and use a significant amount of force to shove the nozzle for dispensing the hand sanitizer in.” Next came figuring out how not to dispense too much liquid (another principal described it as “too squirty”).
We breathe a sigh of relief – we made it! Tomorrow, August 28, some schools will reopen, and those of us who get the weekend to further prepare secretly sigh in relief and watch to see how it goes. The new school routine begins: temperature check everyone (thank goodness for touchless thermometers), remind parents to keep sick students home, check for masks, keep a staff log, track symptom checker declarations, sanitize hands, and then do this all over again in the afternoon. All goes surprisingly well; the students are happy to be back; their crinkled eyes above masks tell us they are smiling! We may feel like medical personnel, and be quite nervous about that, but we are still teachers and love having our students back, knowing they are safe, seen, and we are learning together.
Our twice-daily routine becomes our mantra: wear masks, sign in, sign out, limit visitors to the school, no swapping of masks, don’t touch your face, sanitize hands, stay two metres apart, don’t mix your bubbles! Mantras are followed by disinfection – desks, doorknobs, high-touch surfaces. We teach, we clean, and now we have a second mantra: If it moves, TEACH it, if it doesn’t move, CLEAN it!
We hold our breath, follow the rules, and ruthlessly focus on Essential Learning Outcomes, prepared to pivot to emergency remote teaching at a moment’s notice. We prepare in-class, blended, and home learning packages for our immunocompromised, self-isolating students and those on rotational schedules due to physical distancing requirements, and try to use every minute of instruction efficiently.
We make it to Labour Day and relax just a smidge. No cases so far! Aside from wanting all staff to be well, the lack of substitute teachers in the North is a challenge, one which we greatly fear. A slight COVID spike has the potential to shut schools down due to lack of teachers and support staff.
We forge ahead, focused on excellent teaching and strong assessment practices to ascertain gaps in learning over the months of remote instruction in spring 2020. We actively plan remediation and work on deep transfer learning. Our high-school students meet counsellors, courses are planned, and they are excited to start semester one.
We’ve been back in the saddle almost four weeks. We’ve had our first virtual “meet the teacher” event for parents and are finding other ways to engage virtually. We remain committed and healthy. The habits of good hand hygiene and mask etiquette are ingrained now, and thankfully the Northwest Territories remains COVID-free. However, we see signs of exhaustion and stress (the workload of regular in-class delivery plus home/online packages, plus daily COVID routines is unrelenting). We are somewhat traumatized by the last five months, and our students, families, and communities feel the same way.
Mental well-being for staff and students appears to be deteriorating, social disconnection still exists, and relationships suffer. The unintended consequences of hypervigilance, mask wearing, physical distancing, mandatory self-isolation, and non-essential travel bans are surfacing. Is it the masks, the physical separation, or the five months of school closures that have eroded authentic connections? Is it everything at once?
Reinvigorating social emotional learning is necessary to build empathy, resilience, and healthy connections to support the learning community. We recognize that, even though exhausted, we must lean into our empathic skills and values of compassion, and learn to self-regulate before we can actively teach students to do the same in a time of significantly heightened stress. Being on the front lines, we need to be agile and responsive to emerging and changing social emotional needs, including our own. That all sounds great, but what can we do right now?
We must build teacher capacity through vibrant professional learning communities (PLC) and professional development focused on researched self-regulation and empathy-building practices. The need for empathy is so great that those who have it are now being dubbed as having the “empathy edge” (Ross, 2019) or seen as a “need to have” (Goleman, 2004). Jody Carrington (2019) states, “First, last and in all ways, it comes down to connection. To relationship…. It’s all about connection. Full stop.” Now is not the time to let empathy and social emotional education outcomes fall by the wayside.
In the North, we fundamentally include our communities. The focus is on the connection we share to ourselves, each other, and the land. Research from the Ashoka Empathy Initiative, highlighted in the Making Caring Common project of the Harvard Graduate School of Education (Jones et al., 2018), reveals five powerful reminders for intentional empathy teaching and best practices that in turn can support both teacher and student mental health:
1. Model empathy. Everyday moments matter! As students enter the one-way systems in schools for daily checks, we look them in the eye and greet them by name. This says, “I see you and you matter!”
2. Actively teach what empathy is and why it matters – across all learning areas, at every grade seamlessly to promote a safe and caring school culture.
3. Practice. Use every opportunity to be empathic: in class, on the playground, in staff rooms, out in the community, everywhere. Students are always watching!
4. Set clear ethical expectations. Lean into personal values, show up each day with intention and authenticity, and self-regulate yourself, always modelling for students.
5. Make school culture and climate a priority. Use professional development time and PLCs to collaborate and generate ideas for intentional, authentic empathy education. Professional development, case studies, and dialogue can all be leveraged to collaboratively build trust and establish a community of practice focused on empathy, relationship, and positive connections.
The work of many researchers, notably Goleman (2006, 2004), underpin the research-based programs we actively use (e.g. 4th R, Zones of Regulation, Leader in Me). These reminders are not just for school leaders; all staff are interconnected across our common fears or joys, and we deserve to be treated with empathy and dignity. In a socially and physically distant world, we need to expect more relationally from each other, hold each other accountable to the connections we have made or need to make, and actively cultivate compassionate empathy, whether in class or via video-conferencing, to support resiliency. So, in returning to schools, we think outside the box for ways to connect with students, parents, and communities, ensuring we are all seen and heard.
We watch previously postponed 2019–20 school awards ceremonies streaming live on Facebook! We share in the joy of what our students and staff have achieved in the middle of the COVID storm. We now have a “Conferencing on Demand” initiative (a designated day and time each week for parent calls to teachers), we live stream our opening Feeding the Fire ceremonies and promote cultural connections. We honour the lessons learned in the previous five months, to ensure we grow through this crisis. Live streaming is one of those lessons: post-COVID, we will continue to use this means to include and promote more parent engagement opportunities.
It’s Orange Shirt Day, and we remember the legacies of the residential school system and honour our commitments to truth and reconciliation. This resonates with our commitment to reinvigorate and consistently build empathy and positive restorative relationships. We commit to intentionally using our professional learning time to continue applying a structured approach to enhance social emotional learning. We commit as leaders to model what we want to see in our schools, from both staff and students, and to share with each other what works and what doesn’t so we can grow as a professional learning community and be of service to our staffs.
So far, so good! Thanksgiving is on us, and we wait to see what the next 30 to 60 days bring. We know teachers and communities are concerned about whether or not there will be Christmas and spring breaks, but we also know that by practising empathy and connection, we will not just survive but thrive.
Photo: Adobe Stock
Carrington, J. (2019). Kids these days: A game plan for (re)connecting with those we teach, lead, & love. Friesen Press.
Goleman, D. (2004). What makes a leader? Harvard Business Review, January, 24–33.
Goleman, D. (2006). Social intelligence: The new science of human relationships. Bantam.
Jones, S., Weissbourd, R., Bouffard, S., Kahn, J., & Anderson, T. R. (2018). For educators: How to build empathy and strengthen your school community. Making Caring Common Project, Harvard Graduate School of Education.
https://mcc.gse.harvard.edu/resources-for-educators/how-build-empathy-strengthen-school-community
Ross, M. (2019). The empathy edge: Harnessing the value of compassion as an energizer for success. Page Two, Inc.
In the spring of 2020, schools were closed to limit the spread and impact of COVID-19 across Canada and beyond. As a result, students were suddenly at home with family, where most stayed for many months. Depending on the province and even school board in question, a range of distance and online options for academic learning were offered and/or required.
Those learning at home included about one million students, from Kindergarten through Grade 12, requiring special education services. These students included those who are gifted as well as those with disabilities, including learning disabilities, autism spectrum disorder, and mental illness. A range of programs, supports, and placements are typically offered in schools across Canada to meet the needs of these students. These include accommodations and universally designed teaching approaches provided in general education classes, as well as specialist supports and therapeutic services provided within general and specialized classes and schools (Hutchinson & Specht, 2020). So, what became of these approaches and supports when the learning context shifted from school to home, and what implications did this have for students and families?
In spite of the tremendous efforts of superintendents, principals, and educators to facilitate what would be known as “emergency” distance learning, we weren’t ready as a school system or as a society. We hadn’t planned for this pandemic and we were at various stages of readiness with respect to infrastructure and professional skill sets. What we learned during those months, however, has important implications for our planning going forward – for all students, but in particular for those with special education needs (SEN). Many students with SEN often require human supports at school to navigate daily life, flourish socially and emotionally, and progress in their academic development. It has been a challenge for systems to provide differentiated and appropriate at-home learning opportunities.
In the spring of 2020, we launched a study exploring the experience of families supporting students with special education needs at home during school closures. We surveyed more than 265 parents from across Canada about the learning and social-emotional supports they received, their self-efficacy in supporting their child’s learning, and their own stress levels. We also conducted in-depth interviews with 25 parents and we continue to collect stories about the ways in which families and schools have worked together to meet the needs of students, whether virtually or in face-to-face settings.
Our research over the past several months has documented stories of families supporting students with SEN in myriad ways. Two interconnected learnings arose from our study: at-home learning magnified what already existed, and relationships are key. We offer these learnings to guide our future efforts to create the most accessible learning opportunities possible, whether virtual or in bricks and mortar settings.
It will not be a surprise to anyone familiar with the complex institution of public education in Canada that there are areas to celebrate and areas for improvement. At-home learning shed a bright light on the strengths, cracks, and tensions that already existed within the education system. These were evident in areas such as instructional and pedagogical approaches, inclusive school communities, and the roles and resources of families.
Parents of students with SEN described this magnification of strengths and cracks through their stories of at-home learning in the spring. If inclusive approaches and differentiated instruction were evident in the classroom and school prior to the COVID-19 pandemic, parents saw evidence of these in the at-home learning efforts. If those approaches were not previously in place, they were even less apparent during at-home learning. Some parents we spoke to described the ways that their child’s educators continued to support them when schools closed, based on their deep understanding of the needs of the individual child. For example, one teacher videotaped herself going through the typical morning routine and shared it daily in order to provide consistency and familiarity for students. Another teacher provided options for assignments so students would all have work available at their level of readiness. Multiple parents described regular, personalized video interactions with their child’s teacher or education assistant as the most valuable offering, allowing for social, emotional, and academic support. Other parents said they disengaged from the at-home learning options because they felt that the offerings were poorly suited for their child, resulting in a sense of exclusion from the learning community.
The magnification effect also applied to the skills, resources, and relationships of families supporting students with SEN. Many parents – typically mothers – who were skilled advocates with experience in navigating the school system, were able to seek out and organize school-based resources to support their child during school closures. Those who had financial, work, or health challenges, or who had fewer resources to draw upon, described an abrupt end to services, which increased stress for the family and the child.
For some families, therapeutic services such as applied behaviour analysis, occupational therapy, or speech/language therapies are typically provided through or by schools. When schools closed, therapies stopped. In some communities, creative solutions were found to continue offering coaching for parents to be able to provide some services, and a few examples of direct service via video were noted. Many parents described the weight and stress of having to provide learning and therapeutic supports for their child(ren), often while facing financial pressures or while working at home.
And yet, while many children and families struggled, others flourished. Many families told us about the positives during school closures. Some parents learned an incredible amount about their child – their academic needs and the ways they learn best. Gains were seen by some parents in their child’s social and academic skills, largely because of the efforts made by the parents themselves. Others watched their child grow calmer, happier, and more rested away from the stresses of school schedules and social anxieties. A small number of families we spoke to were prompted by their child’s positive experience to consider leaving the public-school system altogether, either to home-school or to explore private schooling options. This response was more typical among well-resourced parents of young children.
Equity issues such as these are well known within education research and policy, but bubbled to the surface in more obvious ways during school closures and at-home learning.
Relationships – with school staff, with community-based service providers, and for students in particular, with peers – mattered in so many ways for families. Positive, productive, and personal connections served as the crux of successful at-home learning experiences.
Many parents pointed to the regular, personalized check-ins, by email, phone, or video chat, that were offered by their child’s education assistant and/or teacher as the most beneficial support they received from schools. Other parents felt the absence of this connection with their child’s teaching team.
Parents who had struggled to build or maintain strong, collaborative relationships with school staff prior to school closures described frustration and helplessness as these deteriorated even further. Conversely, examples of effective at-home learning experiences always included descriptions of the working alliance that existed between parents and school staff.
Peer relationships were also raised as important by parents. For many students with SEN, particularly those with more significant disabilities, connections with peers exist only at school. During school closures, many families in our study worried about the social and emotional well-being of their child – even more than they worried about them falling behind academically. We heard from families that very little attention was being paid to connecting peers with each other during at-home learning.
So what next? What are we learning about the roles that schools play in the lives of students with special education needs and their families? About the inequities within our systems that privilege some of these families over others? About the ways in which inclusion is experienced by children in school and in virtual settings? And about the relationships that serve as the foundation for the work we do in building communities of learners, educators, and families?
Within and after the pandemic, planning with difference as the driver, and collaboration the vehicle, is one path to greater equity and inclusion.
Relationships mattered in so many ways for families. Positive, productive, and personal connections served as the crux of successful at-home learning experiences.
What does this look like? Imagine that we are Grade 5 teachers, planning our virtual class of 30 students. We know that there are a few students reading below grade level, others who need support to sustain attention, and some who are struggling with feelings of worry or diagnoses of anxiety. We could prepare our activities and lessons for the day, and then consider what we could do differently to accommodate these students. Or we could think about what is required for these students to be successful and for them to be able to participate fully in the lesson. Do they need frequent movement opportunities? A visual schedule that maps out the online time? Options for working without video? Small group meeting rooms to share ideas and solve problems with less public risk? A range of options to show their work? And with our universal design for learning hat on, we know that these approaches are necessary for some students, but helpful for all students.
We use the term “collaboration” in schools often. The value of collaborative pedagogy is embedded in our policy documents, in our mission statements, and in our specific guidance regarding special education services. And it’s one of the toughest things to accomplish in any kind of authentic sense. We are inspired by the stories we were told of families, school staff, and community partners working together, with the voice of the student at the core. We need more of these, and we need to learn from them to tease apart elements we can replicate across the country.
The term “working alliance” has typically been used to describe clients and therapists working together in counselling settings. It has been used recently in education to capture not only the emotional aspect of relationships but also the cognitive aspect of the goals and tasks mutually agreed upon by students and teachers, and by teachers and parents (Knowles et al., 2019; Toste et al., 2015).
Building a working alliance and the key relationships that allow for this collaboration is complex and challenging. We often have the assumption that relationships just happen – as if they are outside of our control and we are at their mercy. Students requiring special education services don’t have the luxury of happenstance when it comes to relationships and collaboration – these need to be in place for them to thrive or even survive.
Focusing on the skills required in collaborating and building working alliances is one step. This skill-building can be done in BEd and continuing teacher education programs – particularly, but not exclusively, those focusing on inclusive classrooms. This idea is not new – collaboration has been listed as key to special education service delivery for decades. But given our findings, renewed attention is warranted.
This collaborative skill-building can best take place within systems that support and foster a focus on partnerships. Are there processes in place that prioritize authentic participation of students, families, and school staff in decision-making? Are there individuals in schools who have specific training in mediation and collaborative problem solving? Are these kinds of interventions considered to support students, families, and school staff in working together? How can some of the virtual approaches we’ve learned about be leveraged to increase participation? Collaboration is emotional work. Do school staff feel that they have the organizational resources they need? What about the emotional well-being of school staff? Is this being attended to and seen as a priority? Are there approaches in place to make sure that staff have the capacity and supports to engage in difficult conversations?
We were caught off guard by the switch to emergency schooling in the spring of 2020. Such an abrupt change of modality was unexpected and system-wide. But in what ways are we better prepared going forward? We are told that waves of viral pandemics may be the norm. We have also learned that virtual options are a great fit for some students, and we should consider opportunities for developing online learning offerings that are truly accessible for all students, including those with SEN. Considering the multiplying effect that emergency schooling had on the strengths, cracks, and tensions of the system, we need to use this time to identify and address the inequities that have been present in the system for decades. Effective, ethical emergency schooling requires a foundation of effective, ethical (non-emergency) schooling.
The pandemic has shifted our reality and much of what we’re experiencing, from wearing masks in classrooms to connecting by way of pool noodles in physical education classes, is new, different, and in many cases, uncomfortable. But what the pandemic has brought to light is what already existed when it comes to the education of students with special education needs. We have seen creative, inclusive efforts by many educators that we can learn from in continuing to build practices that support the participation of as many students as possible – particularly by planning with difference in mind. We also need to attend to skills and structures to ensure that students, families, and school staff are well-supported and resourced as they engage in the challenging work of building effective collaborative relationships.
Photo: iStock
First published in Education Canada, January 2021
Hutchinson, N. L., & Specht, J. A. (2020). Inclusion of learners with exceptionalities in Canadian schools: A practical handbook for teachers (6th ed.). Pearson Canada Inc.
Knowles, C., Murray, C., Gau, J., & Toste, J. R. (2019). Teacher–student working alliance among students with emotional and behavioral disorders. Journal of Psychoeducational Assessment, 38(6), 753–761.
Toste, J. R., Heath, N. L., McDonald Connor, C., & Peng, P. (2015). Reconceptualizing teacher-student relationships: Applicability of the working alliance within classroom contexts. The Elementary School Journal, 116(1), 30–48.
As a team of university researchers and educators, we have been studying stress and resilience in teachers since the pandemic began. Based on responses from more than 2,200 teachers from across Canada who completed 92-question surveys in April, June, and September of 2020, and several follow-up interviews, we were able to gain a detailed understanding of the demands, resources, stress, and coping experienced by teachers. We have published widely in both academic journals and media to share teachers’ voices and the lessons we learned from them.
As we were collecting and analyzing our data, there were two related dialogues taking place about issues akin to our research. First, we read headlines suggesting the effects of the pandemic could be viewed as trauma, and that both teachers and students would suffer long-term losses from their current educational experiences during COVID-19.
Second, we began to hear the term “toxic positivity” and witness verbal attacks on teachers who made positive or optimistic comments on social media. The catchphrase “It’s OK to not be OK” gained traction as the mantra of the day.
These two separate dialogues seemed to accept pathology as the logical consequence of stress, while concurrently eroding attempts at recovery and resilience by those teachers who responded to the challenges in different ways. Given our discomfort with these observations, we decided to dig deeper into the science of toxic positivity, long-term effects of trauma, effects of positivity, and resilience to see if we could better understand the relationship between them.
Given that our study showed chronic and increasingly elevated stress in teachers from April to September, we were interested in looking at the long-term effects of both high levels and extended durations of stress. Specifically, teachers in our study reported a 10% deficit in coping with their stress in April and a 6% deficit in June, suggesting that teachers across Canada were adjusting to the realities and challenges of remote teaching. We were alarmed to find that teachers reported a 30% deficit in coping in late September, when most teachers were returning to classroom instruction, but under unusual conditions due to COVID-19 safety requirements. Our September findings clearly demonstrated that additional resources are needed to meet demands. Considered together, the results of our three surveys suggested that teachers had the capacity to recover from abrupt, major changes to their teaching, but that repeated, incremental changes and challenges resulted in lower capacity for coping.
Our review of the literature revealed that the experiences of teachers’ stress and coping could be understood through Bruce McEwen’s concept of allostasis. Allostasis is the evolutionary capacity to respond to immediate threat through a fight, flight, and freeze response – an adaption to the experience of acute stress. Humans have developed this capacity as a protective measure for survival. However, allostasis is a double-edged sword that can create safety, but can also cause harm. While allostasis has biologically prepared us to respond to emergencies, the cumulative burden of repeated exposures to stress leads to a chronic stress condition related to “allostatic load” – a situation that can have physiological and psychological health costs. Gauging by the survey and interview responses, it seems that this may be what was happening with Canadian teachers over the course of our study. They had begun to recover from the pivot to remote teaching by June but, instead of spending the summer continuing to recover, they entered July 2020 with a 6% deficit in coping that was never fully addressed. Between worrying about what would happen in the fall, preparing for possibly teaching remotely or in person (or both), and then returning to teaching situations that in many cases did not resemble typical classrooms and involved worry for the health of front-line educators and their families, teachers’ stress increased greatly. As we cautioned during an interview with CBC Radio, the 6% deficit we found in June might have seemed small, but if left unaddressed it had the potential for damaging and enduring effects. It was the canary in the coal mine, and ignoring it could have serious consequences for both teachers and students.
Is there an alternative to predictions of long-term costs to teachers’ health as a result of the pandemic? As we know, good science always considers the counter-argument, and we found an equally convincing one in the work on resilience by George Bonnano. His research challenges the concept of distress and illness as a singular response to trauma and disruption, suggesting that there is a different and more typical path that can result from traumatic events. With reference to people who had experienced terrible challenges such as being victims in the terrorist attacks on the World Trade Center, Bonnano found that while some people developed post-traumatic stress disorder (PTSD), most demonstrated resilience. This is not to dismiss the real and important needs of those who experience PTSD, but instead points out that pathology is not the only, or even the most typical, response to traumatic events. Canadian Senator and researcher Dr. Stanley Kutcher noted that there is an increased public perception that negative emotions are an indicator of pathology and illness. In contrast, Kutcher suggested that negative emotions are an important part of addressing life’s challenges and essential when adapting for the future. Without such emotions, he argued, we cannot develop resilience.
Bonanno found that one of the predictors of resilience as opposed to pathology was a positive outlook. This is where the ideas of balance and toxic positivity come into play. Toxic positivity seeks to reject, deny, or displace any acknowledgement of the stress, negativity, and possible disabling features of trauma, and instead looks only through rose-coloured glasses. In contrast, a positive outlook acknowledges both the negative, challenging aspects as well as the more optimistic frames and pathways. Optimism, unlike toxic positivity, encompasses both reality and pathology instead of ignoring potential and actual psychological disability experienced by some people in response to trauma.
Confusing optimism with toxic positivity comes with two kinds of costs. First, by mistakenly interpreting and silencing optimism as toxic positivity, individuals who embrace positivity as a coping mechanism are denied this support for their own resilience. Given Bonnano’s findings about the importance of optimism for resilience, we cannot afford to squelch this resource for teachers who need it to maintain their well-being. Second, observations of those we view as important to us serve as exemplars of how we normalize responses to change. If there are no longer voices of optimism because they have been silenced due to accusations of toxic positivity, then pathology and negativity by default become the exemplars. Just as it is OK to not be OK (and to seek supports for this response to what is clearly a very stressful situation), it is also OK to be OK.
Collectively, we are all going through a very challenging time together. Each of us will need to use everything we can – both internally and externally – to face the future beyond the pandemic. However, teachers work in a variety of settings, with a spectrum of resources and challenges, and a range of student and family needs – not every teacher is “in the same boat” during this pandemic, even though we are all experiencing the same storm. There are other pathways to understanding teacher responses and contexts besides the false dichotomy between pathology and toxic positivity. In fact, a person can be both optimistic and realistic at the same time. Therefore, it is important to consider the cost to individuals as well as groups when we call out presumed “toxic positivity” – when in reality we are all just doing the best we can with the resources we have.
The pandemic does not define us – it reveals us. Let it reveal our best selves, as teachers who show compassion, support, grace, and acceptance for both ourselves and our colleagues as we all respond to and recover from the challenges of COVID-19 in the best (yet different) ways we can.
Photo: Adobe Stock